Thank you for sharing your feedback. We’re sorry to hear about the issue with ants during your stay. While we’re glad our team responded and attempted to address the situation, we sincerely apologize that the treatment did not fully resolve the problem while you were here.Cleanliness and guest comfort are very important to us, and we will be following up with our pest control provider to ensure this is thoroughly addressed. We appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to provide a much better experience in the future.
Thank you for taking the time to share your detailed feedback. We’re glad to hear you found the parking abundant and your room clean, but we’re sorry for the areas that fell short of expectations during your stay.We apologize for the debris and ongoing cleaning in the parking lot during your visit, as well as the worn bedspread — this is not the standard we aim to provide, and we appreciate you bringing it to our attention so it can be addressed. We also understand your concern regarding the lack of starter kitchen supplies and will review this to better meet the expectations of long-term guests.Additionally, we appreciate your comment about the room lighting. Guest feedback like yours helps us identify opportunities for improvement.Thank you again for staying with us and for sharing your experience. We hope to have the opportunity to provide you with a more comfortable stay in the future.
Thank you so much for your amazing review and perfect rating! We’re truly delighted to hear you were impressed with our clean, spacious, and stylish room, as well as our friendly staff and great value. It’s wonderful to know you enjoyed having the kitchenette and dining space to make your stay feel more like home.We sincerely appreciate your kind words and look forward to welcoming you back on your next visit!
Thank you for your feedback! We’re glad to hear you enjoyed a clean room and courteous staff.We also appreciate you bringing the coffee pot and range hood light to our attention. We’re sorry for the inconvenience — these are items our maintenance team will address to ensure everything is functioning properly and comfortably for future guests.Thank you again for staying with us and for helping us improve. We hope to welcome you back soon!
Thank you for taking the time to share your feedback. We’re glad to hear you found your room clean and enjoyed a quiet night’s stay. We’re sorry to learn that the stove in your room was not working — this is certainly not the experience we want for our guests. We appreciate you bringing this to our attention, and we’ll ensure our maintenance team addresses this issue.Thank you again for staying with us, and we hope to have the opportunity to provide you with a fully comfortable stay in the future.
Thank you for your kind review! We’re so glad to hear that you found our staff friendly and your room comfortable, clean, and well equipped. It’s great to know we had everything you needed for a pleasant stay. We truly appreciate your feedback and look forward to welcoming you back again soon.
Thank you for such a wonderful review! We’re so glad to hear that Ledgestone was a great fit for your stay and that choosing convenience made your visit even easier. It means a lot to us that you’d recommend our hotel to others visiting Yakima. We truly appreciate your kind words and look forward to welcoming you back again—whether for a short visit or a longer stay!
Thank you so much for the wonderful review! We're thrilled to hear that you enjoyed the spacious layout, the separate bedroom, and how comfortable the bed and pillows were. It’s great to know our team made you feel welcome as well. We’re delighted you had such a positive experience, and we’d love to host you again anytime you’re in the area!
Thank you for the perfect score and kind words! We’re thrilled to hear the room exceeded your expectations and that our team made you feel welcome. We’d be happy to host you again anytime!
