Dear guest,Thank you for taking the time to share your experience with us.We’re truly glad to hear that you enjoyed our friendly service, the cleanliness of your room, and our convenient location. Your kind words mean a lot to our team.We’re very sorry to learn that the air conditioning setup caused discomfort during your stay. We understand how frustrating it must have been, especially while traveling. Please accept our sincere apologies for the inconvenience. While the air conditioning system is part of the building’s central infrastructure, we recognize how important guest comfort is, and we’re actively looking into possible adjustments or solutions to minimize such issues in the future.We appreciate your feedback and hope to have the opportunity to welcome you back under better circumstances.Warm regardsAngee
Dear guest,Thank you so much for your lovely review and for choosing to stay at 28 Hotel!We’re so pleased to hear you enjoyed our central location. We're also glad you appreciated the morning pastries, muesli bars, and our all-day coffee and tea in the lobby—little touches we hope make your stay more comfortable.A special thank you for mentioning Angee and Paola! We're proud to have such dedicated team members, and we’ll be sure to pass along your kind words to them.We’re delighted you found great value in your stay with us, and we look forward to welcoming you back the next time you're in Sydney!Warm regardsAngee
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay, from our central location and friendly team to the great value. It's great to know we could make your quick visit to Sydney a memorable one.We hope to welcome you back again on your next trip!Warm regards,Angee28 Hotel
Dear Guest,Thank you so much for taking the time to share your thoughts with us.We’re sorry to hear that the transportation didn’t quite meet your expectations. Just to share, our hotel is only about a 3-minute walk to the nearest bus stop and around 7 minutes to the central train station, which we hope made getting around Sydney fairly easy during your stay.We also apologize for any disturbance from noise in neighboring rooms. We always aim to provide a calm and restful environment, and we’ll continue looking for ways to improve on this.On a brighter note, we’re glad you enjoyed the peaceful atmosphere overall and appreciated our complimentary bread and coffee each morning. Your kind words about the value we offer truly mean a lot to us.We hope to welcome you back to 28 Hotel sometime soon for an even more enjoyable experience.Warmest regards,Angee
尊敬的宾客，感谢您选择入住我们酒店，并分享您的入住体验。我们很高兴得知您对酒店的地理位置和前台服务表示认可，您的肯定是我们不断前进的动力。针对您提到的其他方面，我们也会继续努力优化，提升整体服务质量，力求为每一位宾客带来更舒适便捷的入住体验。期待您下次的到来，祝您旅途愉快、工作顺利！Angee
Dear GuestThank you so much for your kind words and thoughtful feedback. We're glad to hear that you enjoyed our convenient location, the service provided by our team, and the complimentary coffee and snacks – it’s always a pleasure to know our efforts made your stay more comfortable.We’re truly sorry to hear about the issue with the flies in the bathroom and ventilation fan. This is certainly not the experience we want for our guests, and we appreciate you bringing it to our attention. Our maintenance team has been informed and will address it promptly to ensure this doesn’t happen again.We hope to welcome you back soon and provide you with an even better stay!Warm regards,Angee
Dear Guest,Thank you very much for your wonderful review! We're delighted to hear that you found our hotel to be comfortable, reasonably priced, and well-located. As a Chinese courtesy hotel, we’re especially glad that our facilities and services met your expectations and felt familiar. It’s great to know you enjoyed our complimentary morning bite and all-day coffee and tea service. Your recognition as the most cost-effective hotel you’ve stayed at in Sydney truly means a lot to us. We look forward to welcoming you back on your next visit!Warm regardsAngee
Dear Pinchatingyuguantao,Thank you for taking the time to leave us a review, we do value all guest feedback. Thank you for your kind words about our staff, they will be thrilled to hear that their efforts have been noticed and appreciated. As for our A/C, the building does run on a central Air Condition system, so unfortunately, we cannot turn off the A/C for one room, turning off the system will turn off the entire building, we do have the ability to adjust the intensity in the rooms. We also provide extra blankets and have heaters available to counteract this. Kieran
Thank you for your review! We’re glad to hear that our hotel was a great choice for your family’s short stay and that you enjoyed the free coffee and morning bite. We appreciate your feedback and hope to welcome you back for another stay in the future!
感谢您的好评！我们很高兴您对酒店的地理位置、性价比以及早晨的简单早餐感到满意。您的推荐对我们来説非常重要。虽然房间较小，但我们始终致力于保持安静、乾净和舒适的环境，期待您的下次光临！
