客户评价
由实住客人提供的真实点评
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Lovely hotel and pools but filthy rooms never swept or mopped bed changed once in 8 days.Man on reception extremely rude . Hotel drinks very expensive
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I am writing this review on behalf of my "octogenarian" Mother who recently stayed 10 nights at the hotel. The hotel provided fantastic booking confirmation and best price when we booked for my mother months in advance. The airport is a long distance away and the hotel organised the best and most efficient taxi quote directly for my mother. This service and the taxi driver was excellent. On the day of my mother leaving to Sicily, she unfortunately dropped her purse in the vehicle at Manchester Airport (purse was found and all fine) However whilst my mother had cash on her, she holds no other cards and is not reliant on her mobile phone. Whilst my mother was flying, I contacted the hotel and Gianmarco, and his team answered all the issues and assured us there would be no issues, They took the card details and ensured every day , my mother was asked is she okay for money, do they need to draw her any money from the card held against room etc, they made a very awkward and uncomfortable situation so much better in that my Mother loved the trip even more. My mother stayed half board, and commented that the food was amazing and plentiful. The quality and flavour of the food was spectacular in her own words. The staff could not be more obliging and helpful. My mother said the walking was tough as a few KM's from the local town, which she managed most days despite her age, but she loved visiting the historic sites and the hotel staff made a difference which means the world to us. We are grateful.
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We decided on a Fly and Flop holiday and this location hit the mark. About an hour and a half from Catania airport (private taxi included in holiday package) it was just right for us. We went for 10 days in mid-October so the hotel was not full (it closes end Oct) and there was plenty of room round the pools and loungers for everyone. The well kept gardens make this a peaceful and tranquil location 2 minutes walk from the long, sandy beach. All of the staff were most attentive to ensure we enjoyed our stay. The buffet breakfast catered for all tastes and the one evening meal we had there offered a varied selection. Otherwise, we ate out at the two restaurants within 5 minutes walk or the eateries in the town which is about 15 minutes walk. We took a couple of day excursions to Syracuse and Castella di Donnafugata (plus Montalbano's home) and enjoyed both. A car was hired to go to Agrigento, about 2.5 hours away. We found October to be a good time for a holiday in this lovely corner of Sicily, not too hot (about 23/24 degrees) and not crowded at all. It is a place we would return to.
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Just returned after 11 nights in this hotel, room 503, split level with sitting room downstairs with terrace area, upstairs bathroom and bedroom with large balcony. A good space but had a problem with ants, the staff were quick to address the situation but in the end we had to buy sprays to use ourselves. Good points of this hotel - lovely pool areas, well maintained gardens, spacious rooms and friendly staff. Close proximity to a gorgeous beach (not beachfront as advertised). Lovely breakfast with a good variety of cold food, the hot food was limited to eggs, bacon and tomatoes. Negative points - bar prices are ridiculous €11.50 for a Bacardi & Coke (they offer a bottle of Bacardi for €60!!!!!!). A bit of a walk into town so anyone with mobility issues would need a taxi (€15). Cleaning of our room was practically non existent,same pile of dead ants in the sitting room when we arrived were still there when we left, upstairs balcony was never swept or mopped during our stay. Overall we had a good stay here but would not return, the area is worth a visit for a few days at most, other parts of Sicily have more to offer. Ps. 90 minutes transfer time from airport.
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Rooms: I recommend paying a little extra for a partial seaview. We had a very large room with large balcony with the view to the garden and the sea. Tea and coffee facilities and a nice shower. Perfect. Some standard rooms especially at ground level had horrible balconies and view only to concrete at the back of the hotel. Cleaner: they don't clean really. They make your bed, replenish towels, loo paper and coffee/ tea and that's it. They didn't change the bedding for the week we stayed. I had sand on the floor and in the bed for the whole week. Breakfast: nice all round but no fruit salad nor fresh orange juice. Nice swimming pool but so busy. Despite being the 3rd week of September we sometimes couldn't get a lounger in the sun. Paid once €10 for the beach lounger but, as I only stay a couple of hours, I found it too expensive so I just then went to the normal/public beach directly on the sand. The hotel should not charge for the beach and more people would get to the beach, freeing up loungers around the pool.
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Stayed at Acacia Marina for the 1st time with my family this summer. The hotel was more than what I expected. Lovely staff, we were greeted with a welcome drink on arrival which was a lovely touch. The hotel and rooms are lovely, clean with beautiful views. We had a nice double room on the 2nd floor. They are effectively 2 hotels in one. The Acacia Marina is more for families and the Acacia Palace for over 12's. The hotels are interconnected and all can use both pools. They have a lovely wellness centre offering a welcome massage too which was nice. The reception staff were on hand to answer any questions and help us with car hire for a day and booking excursions. In the evening, a short walk across the road to lungo mare. For a beautiful sunset, head to the port. it's a great base to visit the nearby Ragusa. Ibla, Modica and Noto. I would certainly recommend this hotel.
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Albergo a 50 mt dalla spiaggia, molto curato con camere e bagni spaziosi e ben arredati, e dettaglio non trascurabile, ben insonorizzati. Cocktail di benvenuto e dolcetti al checkout sono solo un segnale dell' ospitalità e disponibilità del personale. Colazione e cena a buffet con grandissima scelta e qualità del cibo. Esperienza davvero gradevole e rilassante
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Lo consiglio , abbiamo trascorso una bella vacanza e ci ritorneremo sicuramente Bella piscina , belle camere , personale cordiale , buon cibo
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A woderful stay in this beautiful hotel. the location of the hotel is excellent just a few minutes away from the promanade and the lovley sandy beach. Part of the sandy beach is private for guests only. and one can have sunbeds and umbrella and there is a snack bar very close by. The beautiful gadens are well mantained and the 3 swimmig pools and jacuzzi are kept very clean. The staff go out of there way to make you feel welcome rooms big and spacius and a sumptious breakfast.Will definily go back agai 10out of 10 for this fantastic hotel.
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We chose this hotel as we wanted somewhere quiet and relaxing. There is no organised entertainment. The pools are well maintained and the staff are always on hand to help. There is a good choice for breakfast and the staff are friendly and helpful. The rooms are clean and comfortable. I have to mention the wellness area who offer facials and massages, a great way to relax. The hotel is conveniently positioned for the beach and for a walk in to town. The beach is lovely, sandy and safe for swimming. There are plenty of restaurants in town, mostly specialising in seafood. There are no places nearby suitable for excursions, just come here to relax. I recommend flying in to Catania. Palermo is a four hour transfer.
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阿卡西亚滨海皇宫酒店预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+39-0932-239200 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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阿卡西亚滨海皇宫酒店地址：
Via delle Sirene, 35, 97010 马里纳－迪拉古萨, 西西里大区, 意大利
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