阿克罗斯度假村-住客评论

Guest（其他） 2025-09-01
What a joke. This hotel could have potential, but it’s a total disaster. And for the price they charge? Don’t even bother. Staff couldn’t care less, our room smelled awful and wasn’t cleaned once during our stay. The shower didn’t work, and when I complained, the receptionist just shrugged and said “I know” — so apparently they’re fully aware of the problems and simply don’t care. Breakfast? An absolute horror show. Cold food, nothing refilled, and the same sad omelettes with a fly on them were served two days in a row. When I pointed it out, the staff’s response was: “I don’t know, I wasn’t here yesterday.” Seriously? That’s the level of professionalism here. This place loves to charge 4-star prices, but in reality it’s barely scraping 2-star quality. Save your money and your sanity — stay somewhere else.
Guest（其他） 2025-09-01
Rent och fint rum. Hotelomr?det var ocks? alltid v?lst?dat och i ordning. God frukost med lite olika smaker, n?got f?r alla. Hotellet ligger lite avsides s? bil ?r n?stan ett m?ste.
Guest（其他） 2025-09-01
Superbe h?tel Superbe h?tel, chambre spacieuse, piscine incroyable, petit-déjeuner irréprochable. Au calme, entouré de montagnes. Spa d’une grande aide si mauvais temps. Personnelle agréable. Je recommande à 100%.
Guest（其他） 2025-09-01
A fantastic hotel in a beautiful setting surrounded by mountains. Convenient location for exploring Vlore, Orikum and Dhermi. Very clean and comfortable with a great bed, linens, pillows. Wonderful outdoor swimming pool, large and deep with plenty of comfy sun loungers. Nice little gym and the much appreciated sauna, steam room and indoor plung pool. An astounding value for such a great hotel with all these amenities. Very highly recommended
Guest（Family） 2025-08-01
We loved everything about Acros. The staff were so kind to us and our children and went out of their way to be helpful. The pool was well designed and big enough to accommodate the guests. The room was clean and spacious and the photos on the listing matched reality!
酒店回复：
Hello Rosie!Thank you so much for your wonderful feedback! We're thrilled to hear that you and your family had such a positive experience at Acros. It's great to know that our staff made you feel welcome, and that the pool, room, and overall stay met your expectations. We truly appreciate your kind words and hope to welcome you back again soon!Warm regards,Acros Team
Guest（Couple） 2025-08-01
Food was standout at the property! The spa and indoor pool were a great addition as well as the outdoor pool area. Staff were friendly and helpful - would recommend!
Guest（其他） 2025-08-01
Magnifique ! Un h?tel Fantastique. Au calme, entouré de nature, avec toutes les prestations d’un h?tel de luxe à des prix très corrects. Un petit paradis.
Guest（Other） 2025-07-01
Comfortable stay Great new hotel. Facilities are top notch. Staff is very nice but not very experienced.
酒店回复：
Hello MarcelThank you so much for your feedback! We’re delighted to hear that you enjoyed our facilities and had a comfortable stay. We appreciate your understanding as our team continues to gain experience, and we’ll keep working to provide you with even better service on your next visit. We look forward to welcoming you back!
Guest（Traveling with friends） 2025-07-01
The Acros resort is a beautiful, family-run property nestled in the mountains of Albania. It is the perfect place to relax by the pool while taking in the spectacular views of the property and mountains. The beaches of Orikum & Vlore are only a short drive away. The property is clean and offers great service and amenities. The staff was warm, attentive & helpful. We had an amazing time at The Acros Resort! Thank you Acros staff. You were great!
酒店回复：
Hello Michael,Thank you so much for your wonderful review! We’re truly delighted to hear that you had such an amazing time at The Acros Resort. It means a lot to us to know you enjoyed the peaceful mountain setting, the poolside views, and our proximity to the beautiful beaches of Orikum and Vlor?.Your kind words about our staff and service are especially appreciated . The team will be thrilled to know they helped make your stay so special.We hope to welcome you back soon for another memorable stay in the mountains of Albania!Best regards, Acros Team
Guest（Other） 2025-06-01
We had a very enjoyable 3 night stay in a large triple room with a big balcony overlooking the pool and outside seating area. The bathroom was great with plenty of towels, constant hot water and a good shower to look forward to after a day at the beach. Our room had a good size fridge but no kettle for hot drinks although they could be purchased at the bar downstairs for an extremely reasonable price. Staff were very helpful and polite, always doing their best to accommodate us. The pool was fantastic, large and clean, and surrounded with sun loungers. Breakfast was adequate with just enough variety, hot drinks were barista style and brought to you. Lots of parking and easily accessible. I would not recommend a mountain view room that faces out the back of the hotel as it looks onto an unpleasant mineral water factory.
酒店回复：
Hello Wayne,Thank you so much for your 8/10 review! We’re glad you enjoyed your experience and really appreciate your feedback.

阿克罗斯度假村

客户评价 由实住客人提供的真实点评

Guest（其他） 2025-09-01

Guest（其他） 2025-09-01

Guest（其他） 2025-09-01

Guest（其他） 2025-09-01

Guest（Family） 2025-08-01

Guest（Couple） 2025-08-01

Guest（其他） 2025-08-01

Guest（Other） 2025-07-01

Guest（Traveling with friends） 2025-07-01

Guest（Other） 2025-06-01

客户评价由实住客人提供的真实点评