天鹅湖大酒店-住客评论

Guest（其他） 2026-01-01
The room overlooked the filthy and noisy carpark of the shops at the side. The pool had broken tiles which were sharp. The room was dated with very little crockery and cutlery. 3 glasses for a room for 4 people. This room was extremely overpriced for what it was.
Guest（其他） 2025-12-01
Staff very friendly, motel was lovely and my room had a lovely view,will go back againview
Guest（其他） 2025-06-01
The room provided to us upon arrival bore no resemblance to the one advertised. The listing featured images that clearly showed a water view across the sea, which was the key factor in our decision to book. However, the room we were given had no such view—none that remotely resembled what was pictured. This was not only misleading but felt like a bait-and-switch situation, which it was. When we raised this issue with the property management upon check-in, we were told it was an issue not within their control. Secondly, and even more disruptive, was the fact that for three out of the days we stayed, our holiday was severely impacted by loud and persistent roof repair work taking place directly above our room which vibrated right through the property. These works, involving constant drilling and hammering between the hours of 9:00 AM and 3:00 PM, rendered our room uninhabitable during the day. We were not informed of this planned construction at any point prior to or at the time of check-in. Had we been advised of this in advance, we would never have proceeded with the booking and would have requested a refund immediately. Instead, we were only made aware of the situation when the first day of works began—too late to make any alternate arrangements. This is completely unacceptable. Renting out rooms under such conditions without prior notice to guests is deeply unprofessional. Overall, our experience was extremely disappointing and falls far below the standards any guest can reasonably expect.The misleading room listing and the unannounced nerve-jarring construction works disrupted our holiday and wedding anniversary and reflects poorly on the property.
Guest（情侣） 2024-07-01
Great people Great places and locations
Guest（其他） 2024-04-01
Mini Break 4 nights We loved our stay, great position, managers are fantastic people working under a lot of duress, owners of unit need to aim up and spend to get the unit up to a standard. A refurb for some units, is definitely overdue. Once that is done we will return
Guest（其他） 2024-02-01
Fantastic location to Esplanade. Great location. Wonderful greeting. Well equipped room. Will be back.
Guest（情侣） 2023-11-01
Jacqui & Paul we’re great hosts who made the stay very pleasant and friendly. Great location, great pool, very close proximity to everything. Highly recommended to anyone looking to stay in Mooloolaba.
Guest（情侣） 2023-06-01
Great location and views of beach and Marina. Exceptional service provided by hosts Jacqui and Paul.
Guest（Couple） 2023-04-01
Loved the location. Proximity to local areas was excellent. Would have loved an electric frypan because small stovetop pan was inadequate. Managers were incredibly welcoming and such lovely people. Definitely stay there again??
Guest（情侣） 2023-03-01
We have visited Mooloolaba many times but this was the first time staying at Aegean Apartments. Communication was fantastic and Jacqui was so approachable. We chose this accommodation for the rooftop spa. This area is quite spacious, the only downside being to access you had to via stairs outside the apartment. Location wise the Aegean is fantastic, plenty of dining options available from budget wise to more expensive options. The apartment itself was on the smaller side but for 2 people was fine. Whilst it can sleep 4, you’d feel on top of each other, bathroom is small & no real place to hang towels. Overall I’d still recommend the Aegean. It’s clean, is in a fantastic location.
酒店回复：
Hi Fiona, sorry for the delayed response. I didn't realise ******* did reviews! Thankyou for your positive feedback, and also some things we can maybe work on. Can't change everything though when it comes to building structure - haha. It was lovely having you here, and we hope to see you again.

天鹅湖大酒店

客户评价 由实住客人提供的真实点评

Guest（其他） 2026-01-01

Guest（其他） 2025-12-01

Guest（其他） 2025-06-01

Guest（情侣） 2024-07-01

Guest（其他） 2024-04-01

Guest（其他） 2024-02-01

Guest（情侣） 2023-11-01

Guest（情侣） 2023-06-01

Guest（Couple） 2023-04-01

Guest（情侣） 2023-03-01

客户评价由实住客人提供的真实点评