AHA高山草甸度假村-住客评论

Guest（家庭旅游） 2026-01-01
The entire chalet needs to be upgraded. Unfortunately the rooms were stuffy and hot. The bathtub had yellow stains and the smell is something left to be desired especially the bathroom. There needs to be pest control especially for bats. Its quite hot in January and aircons would be appreciated. The area is great but the accomodation let's the experience down. There are many other reviews with the same issues so I dont think feedback is taken into consideration
Guest（其他） 2026-01-01
An ok resort to take family for a brief vacation. They have a shop on the resort with limited items. Make sure you bring everything you need as outside shops are far. The buffet just ok, nothing special. Bring lots of mosquito repellents. Some equipment in the play zone broken. Restaurant orders take a bit of time when they are full.
Guest（商务旅客） 2026-01-01
I had a wonderful stay at Aha. The accommodation was comfortable and well-kept, the service was attentive and friendly, and the food was consistently delicious. Overall, it was a delightful experience that I’d happily recommend to others.
Guest（Business traveler） 2025-12-01
I had a really great stay!! I would absolutely recommend this establishment to anyone planning to visit
Guest（Other） 2025-12-01
I loved my experience there. Being surrounded by the mountains ?? was just a beautiful experience. The rooms are clean and the food is good. The people that work there are kind.
Guest（Traveling with friends） 2025-12-01
Ohh it was amazinggggg!! I highly recommend. It was all I ever needed.The views,the soft, fresh air, the peaceful mornings argh it was definitely the place to be.
Guest（Business traveler） 2025-12-01
No tips. everything was great. Service and food excellent, friendly staff, enough time for dinner and breakfast
Guest（Family） 2025-12-01
Alpine Heath is not short of activities. It’s perfect for families and to keep kids entertained. The chalets are old and stuffy on hot days - an upgrade would be great.
Guest（Other） 2025-12-01
The resort is rated 4 star and luxurious accommodation on online platforms. This rating is actually what attracted me to book the place. However, the condition of the chalet that I was booked in with my family is equivalent to a 2 star and not luxurious at all. Firstly, the carpets are worn out particularly the main bedroom such that every night I had to put bathroom towel so that I don't see the worn out. Secondly, the light bulb in the main bedroom did not have a cover thus exposed us to safety hazard. Thirdly, there was lot of dirt in between the wardrobe drawers. Fourthly, as a result of worn out carpet in the bedrooms, there was a terrible smell. We survived due to the room spray that we bought on our way when we we were buying bath towels. Thank God. There's too much flies such that some were just dying and falling down. The cleaning of the chalets is done on daily basis but there's no supervision to check the cleanliness hence the in between the drawers is extremely dirty. However, on the positive side, the place has beautiful views and lots of family activities and entertainment. If you are looking for a peaceful rest, this not the place because the music by the swimming pool can be excessive through out the day.
Guest（家庭旅游） 2025-07-01
The star of this resort is its staff. From the day we arrived every single person we encountered were always pleasant and helpful. We didn't see any managers of the resort. The food is average but freshly made. There is a little shop which has all the basics you might need. Lovely free entertainment for the family. Just a lovely vibe. The units are well stocked but in desperate need of an upgrade, the units were cleaned everyday very well. But the general condition of the units need a good deep clean. There's lots of lovely walks on the property and we enjoyed the horse riding and shooting activities. Overall a lovely trip and I do hope they invest in upgrading for future visits.
酒店回复：
Dear Lyndal J, Thank you for your feedback, and for taking the time to write about your visit. Thank you for acknowledging our fantastic staff - and we do agree that they are all stars! We look forward to welcoming you back to aha Alpine Heath Resort soon! Kind regards, Shirley Huxtable Deputy General Manager

AHA高山草甸度假村

客户评价 由实住客人提供的真实点评

Guest（家庭旅游） 2026-01-01

Guest（其他） 2026-01-01

Guest（商务旅客） 2026-01-01

Guest（Business traveler） 2025-12-01

Guest（Other） 2025-12-01

Guest（Traveling with friends） 2025-12-01

Guest（Business traveler） 2025-12-01

Guest（Family） 2025-12-01

Guest（Other） 2025-12-01

Guest（家庭旅游） 2025-07-01

客户评价由实住客人提供的真实点评