Thank you for sharing your experience regarding the services. Please accept our sincere apologies for obstacle languages and made you misunderstaood toward our staffs and services.Thank you very much for recognizing our staff and especially Khun Kwan.We will discuss your valuable comments with our Team and use your experience in our improving. We look forward to welcoming you back in the hopefully not too distant future.With best regards from Koh Lanta,Aor and Alanta team