客户评价
由实住客人提供的真实点评
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I booked Andrew Jackson for a last minute trip last weekend. I researched the website, so even though I paid for the hotel through **********, I knew to expect a $50/night parking for valet, knowing we needed to have $100 set aside for that. On checkin, the person said we owed $200 - for what we have no clue. We thought perhaps a deposit, but it hasn't come back, and we have pics on how the room was left, which was fine. My daughter paid it, because what are you going to do at that point? But it cost them going on a tour, which started the trip with disappointment. On checkout, the valet said it would be an hour to get the car (!!!). The room was fine. We knew to expect that, and thin walls, because of research. So, never again. I don't like bait and switch dealing. I've never had that experience with a hotel before and I've traveled to NOLA since 1985. And never through ********** which I use for nationwide business travel regularly.
Don't be fooled by the nightly room rate. The Andrew Jackson lies.
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Staff!! Conveniently located to all the entertainment and eateries. Highly recommend if you want a nice quiet and restful sleep.
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No housekeeping despite multiple requests during a 5 night visit (we had to bring our own trash out and pic up towels). Large rats in the courtyard. Non-working television. One day wait for a hair dryer. Broken furniture (drawers did not close on the dresser). Dirty room (debris and dirt in drawers, dirty counters and toilet). Front desk usually vacant.
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Leroy at the front desk was great!!!
The cleaning could have been better but it was okay. She made sure we had clean sheets and towels daily.
The building needs repairs, like the porch seems like it will collapse soon.
The Owner stopped providing coffee in the lobby
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Great location! Walking distance from the restaurants/shops/bars. Cool hotel and history behind it. Leroy was very helpful and attentive. Would go back!
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Hotel was a little rough around the edges, but we throughly enjoyed our stay here. We ad the king balcony room, which was great for sitting out on at night sipping a red and people watching. Great location near Bourbon street and some really great restaurants! Front desk staff is absolutely awesome. Friendly and accommodating! If you are laid back and don’t care about sparkly extavegence, this is a great place to stay. Bed was comfy and clean! We would definitely stay here again given its locale.
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I booked two rooms at this property. Both at a very similar price point. The one I booked for my friends was spacious, comfortable and adequate considering the affordable price point of the hotel. My room however, room 211, was NOT acceptable. I am not one to ever leave bad reviews but this room was night and day. Bed was squashed with heavy divots. A dilapidated spring mattress. Microwave and fridge were on the ground. No room to unpack. Shower head filthy with grime, light switches broken. Our friend’s rooms were spacious and comfortable. I recommend this hotel IF they don’t put you in the weird loft of room 211. Management was unwilling to solve this issue or move us to another room. Staff was lovely.
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The staff were kind and friendly. The building is not well kept. Two holes in the bathroom wall with tissue stuck in it. The bathtub felt like it was going to cave in when you stepped into it. The smell of raw sewage was overwhelming and lasted our entire stay. The vents are filthy. No outlets to plug anything in an there was a random industrial extension cord ran across the room to light a lamp. We were on the first floor and we could not use the windows they were shutters closed. The windows shook when anyone playing loud music passed by. There were a lot of passerby’s and you can hear every word outside.
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Chambre très sombre. Bruit de tous les climatiseurs à l’extérieur, dommage car je n’ai pas pu profiter du patio.
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Bon! un emplacement de choix Rue Royal.
La fa?ade était prometteuse !!!! Style Nouvelle Orléans comme on l'attendait.
Pour le reste c'est pas top.
Matelas très très inconfortable.
Chambre pas faite
Structure vieillotte pour ne pas dire vieillissante. Seule la réception fait de l'effet
Pas de petit déj donc pas d'avis.
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法国区安德鲁杰克逊酒店预订电话：+8620-86009099
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法国区安德鲁杰克逊酒店地址：路易斯安那州 · 新奥尔良 · · 919 Royal Street
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