阿韵达度假村-住客评论

Guest（Couple） 2024-03-01
This hotel has potential , but at the moment it doesn’t quite manage it. The rooms are OK, not as spectacular as the pictures that we saw before we arrived. The bathroom isn’t very practical and there was a lack of water pressure. The breakfast was adequate but definitely not anything special. However the staff were very nice and pedal bikes were free for use!
Guest（Traveling with friends） 2024-03-01
The hotel has beautiful settings but they need to be improved on a better management. The rooms are ok and the bathroom a wonder. The staff tries to be nice, but they are few and with poor English. The breakfast was too bad for its category - the bread was old, the coffee machine was not working, and there’s a lack of variety. On the first night we had dinner at the hotel, very basic, so next days we went to the neighborhood walkable hotels to have dinner - Tam Coc garden and Nham Village.we had a great massage on their spa.
Guest（Other） 2024-01-01
Me & my husband, we've planned for this trip before Covid pandemic & recently had a wonderful stay at Aravinda Resort. We were very impressed with the resort's staff, who played a big role in making our experience so memorable. This idyllic cozy oasis promises an unforgettable getaway, filled with lush greenery, delicious farm-to-table cuisine. From the moment we booked our reservation, we were given excellent and attentive customer service. We prefer book directly with the hotel while traveling. When we arrived at the resort, a warmly welcomed by the front desk staff and waitstaff. They always had a friendly smile on their face and were always willing to help us in any way they could. Thanks a lot for 4 cup of welcome chamomile tea (from the garden) for 2 of us. We would like to give a big thank the housekeeping staff. Every day, they would clean our room spotlessly and make sure that we had everything we needed, especially yoga mats. This was wonderful because we are yoga enthusiasts and always want to take advantage of our vacation time to practice. We were given two herbal foot baths in our room. This was a very relaxing and comfortable experience. We really enjoyed this gift. Overall, we were very pleased with our stay at Aravinda Resort. In particular, we would like to extend a heartfelt thank you to the resort's staff for making our experience so wonderful. We will definitely be back here this summer.
Guest（情侣） 2024-01-01
Bel h?tel mais loin de tout, sans aucune possibilité si vous n’avez pas de voiture d’en sortir. Impossible à vélo la nuit sans lumière sur la route. Prisonnier de l’h?tel pour le repas du soir, très moyen et très cher. Service pas à la hauteur. Franchement déconseillé
酒店回复：
Chère Annie, Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous. Nous regrettons que votre séjour n'ait pas été à la hauteur de vos attentes. Nous comprenons que l'emplacement de notre h?tel puisse être un inconvénient pour certains clients. En effet, il est situé dans un endroit calme et isolé, ce qui peut rendre difficile les déplacements sans voiture. Nous proposons cependant un service de vélo gratuit pour les clients qui souhaitent profiter d'explorer Tam Coc. à la réception, nous pouvons également vous aider à organiser des excursions ou des activités. Nous regrettons également que vous ayez trouvé le repas du soir moyen et cher. Nous travaillons constamment à améliorer la qualité de notre cuisine et nous prenons vos commentaires en compte. En ce qui concerne le service, nous nous effor?ons de fournir un service de qualité à tous nos clients. Nous sommes désolés que vous ayez eu une expérience négative. Nous vous invitons à nous contacter si vous souhaitez discuter de votre expérience plus en détail. Nous ferons tout notre possible pour trouver une solution à vos préoccupations. Cordialement, HOA Ngoc Anh
Guest（其他） 2024-01-01
Sau khi tham kh?o nhi?u khách s?n, mình ?? l?a ch?n Aravinda cho k? ngh? c?a gia ?ình và r?t hài lòng. Khu ngh? ??p, yên bình, nhan viên nhi?t tình, chu ?áo. ?? ?n ngon, trang trí ??p m?t. Vì ?úng ngày sinh nh?t nên khách s?n g?i thi?p chúc m?ng sinh nh?t n?a. C?m ?n Aravinda Resort ?? giúp cho k? ngh? c?a gia ?ình mình th?t tuy?t v?i và ?áng nh?. Nh?t ??nh s? quay l?i Nình Bình và Aravinda ＜3 ＜3 ＜3
Guest（其他） 2024-01-01
???c gi?i thi?u t?i ?ay b?i m?t ng??i b?n. T?i ???c tr?i nghi?m kh?ng gian yên bình và d? ch?u, có l? là do khu?n viên ???c bao quanh b?i cay xanh nên kh?ng khí r?t trong lành, thoáng ??ng. Nhan viên than thi?n và lu?n s?n sàng giúp ??. T?i nh?n ???c s? ch?m sóc t?n tam t? ??i ng? nhan viên, t? lúc nh?n phòng cho ??n khi tr? phòng. ?? ?n sáng ngonn, t?i thích bánh mì baguette, ??u b?p cho bi?t bánh mì t?i ?ay ??u ???c t? làm. T?i ??n vào d?p khách s?n c?ng ?? b?t ??u trang trí cho d?p T?t Nguyên ?án, ?èn l?ng ?? và các v?t d?ng dan gian ???c treo lên r?t b?t m?t và m?i l?. N?u có d?p ghé ch?i Ninh Bình l?n t?i t?i s? cùng gia ?ình ngh? ng?i t?i ?ay.
Guest（其他） 2023-10-01
Este hotel é o maior disperdício de dinheiro e tempo de toda a hotelaria utilizada em minha viagem ao Vietnam. Falta pessoal, servi?o deficiente, apartamentos e camas com cheiro ruim, café da manh? da pior qualidade... Nada, infelizmente, sobrou para ser elogiado.
Guest（Family） 2023-08-01
Beautiful resort with nice and clean rooms. Service is not good for foreigners as the personnel hardly speaks English. I saw this a few times in reviews from 3 and 4 years ago, but apparently not much improvement. The personnel is very friendly and always willing to help and please the guests, but does not understand English well enough. The lobby is nicely decorated, but the restaurant needs some attention. The breakfast is a bit poor and the bread is not fresh. I missed good coffee aa well. The massage was very good. In general a beautiful and peaceful resort.
酒店回复：
Dear HansD766, Thank you so much for taking your time to leave such a valuable feedback about your stay with us. We really appreciate you kind words about our facility and staff. At the same time, we definitely took into account your comments about our staffs and our breakfast to improve in the future. We are deeply sorry that we were unable to improve our foreign language skills due to the region's unique challenges. We would love to welcome you again at our resort! Thank you so much and have a nice day! Best regards, Hoa Ng?c Anh

阿韵达度假村

客户评价 由实住客人提供的真实点评

Guest（Couple） 2024-03-01

Guest（Traveling with friends） 2024-03-01

Guest（Other） 2024-01-01

Guest（情侣） 2024-01-01

Guest（其他） 2024-01-01

Guest（其他） 2024-01-01

Guest（其他） 2023-10-01

Guest（Family） 2023-08-01

客户评价由实住客人提供的真实点评