静观茗楼度假酒店（桂林两江四湖象鼻山店）-住客评论

Guest（与好友旅游） 2025-05-01
服务很好，热情周到！环境很好，直麪榕湖
酒店回复：
尊敬的宾客：静观茗楼旨在传承中国传统文化，酒店位置绝佳，距离市内各大景区都很近，又正好处于榕湖公园景区旁，闲暇之余坐在房间的阳台一边品茶一边欣赏湖边的风景会有一种人在画中游的感觉。我们全体静观人秉承着一个理念，就是让每一位莅临酒店的朋友感觉到家的温馨和舒适的体验。
Guest（情侣） 2025-03-01
酒店地理位置好，去桂林很多主要景点都在步行范围内。衞生不错！酒店布置得古香古色，老板是个收藏家，酒店里有很多古物，很有中国风。早餐质量一般，有桂林米粉提供，还行！咖啡不错，也有麪包黄油。
酒店回复：
尊敬的宾客：很高兴静观茗楼酒店能给您带来愉快的入住体验，您的认可是对我们工作的极大肯定！我们将会用更饱满的热情，更甜美的微笑，更周到的服务来迎接您的再次光临，让您入住时光更加温馨和难忘！
Guest（情侣） 2025-03-01
The hotel has a great location and has a very special design. It is a small, charming place with very nice and helpful, English speaking staff. You can book your tours to different scenic spots around Guilin with them. We booked a private tour to Yangshuo as well as Longshen to see the carst mountains and rice terraces, respectively. Our driver was nice and friendly and thanks to translation apps communication was not a problem. The hotel was calm and clean (we got new towels everyday, which for us is not necessary and they might want to consider reducing this. We personally do not need our room cleaned everyday. So, a Do Not Disturb sign would be nice to have.) The breakfast room is at the top floor (5th) and you have a nice view from here. The breakfast itself provides you with western (toast, cakes, waffles) and some Chinese options. It is ok, but nothing special. Overall, we highly recommend it and would stay here again.
酒店回复：
尊敬的客人：非常感谢您这么高的评价！好的酒店离不开大家好的口碑，非常有幸能遇到像您这么乐于分享的客人，您的推荐对我们和别的客人来説都是很重要的参考指数，我们的用心服务得到您的用心体验，我们也非常感动，欢迎您再次入住我们酒店！
Guest（情侣） 2025-02-01
Aroma Tea House is the hidden gem in Guilin. Located in a quiet spot in a city next to a scenic lake, the hotel is an artistic experience having been previously a museum. The staff were extremely friendly and helpful. They went the extra mile in providing us assistance with directions, our tours and special requests, even arranging an early breakfast so we could make it to the Li River Cruise on time. Highly recommended.
酒店回复：
尊敬的客人：非常感谢您这么高的评价！好的酒店离不开大家好的口碑，非常有幸能遇到像您这么乐于分享的客人，您的推荐对我们和别的客人来説都是很重要的参考指数，我们的用心服务得到您的用心体验，我们也非常感动，欢迎您再次入住我们酒店！
Guest（家庭旅游） 2025-02-01
老板非常钟情于古典文化，设计非常古色古韵，很有广州茶楼的feel，衞生非常乾净，晚上非常安静，老板很贴心提前打开暖气，一进房暖意十足，早餐丰富风景非常漂亮，
酒店回复：
尊敬的宾客：非常感谢您花时间帮我们家拍的美美图片！也很高兴静观茗楼酒店能给您带来愉快的入住体验，您的认可是对我们工作的极大肯定！我们将会用更饱满的热情，更甜美的微笑，更周到的服务来迎接您的再次光临，让您入住时光更加温馨和难忘！静观茗楼旨在传承中国传统文化，酒店位置绝佳，距离市内各大景区都很近，又正好处于榕湖公园景区旁，闲暇之余坐在房间的阳台一边品茶一边欣赏湖边的风景会有一种人在画中游的感觉。我们全体静观人秉承着一个理念，就是让每一位莅临酒店的朋友感觉到家的温馨和舒适的体验。希望您下次来桂林还能选择我们酒店，再次感谢您的点评
Guest（Solo traveler） 2025-01-01
Excellent hotel, very comfortable, wonderful bed, nice location.
酒店回复：
Dear Sir / Madam : Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again. Best, Aroma Tea House
Guest（Traveling with friends） 2025-01-01
Everything was very nice! The people in the reception was very helpful and gave a lot of helpful tips on what to do and how to get around!
酒店回复：
Dear Sir / Madam :Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly.It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again.Best,Aroma Tea House
Guest（家庭旅游） 2025-01-01
酒店的位置很好，对面就是湖，离百货大楼也比较近。酒店工作人员非常的热情，不仅提前打电话问我们预计到达时间，帮助我们提前开空调，而且还帮我们预订了当地非常知名的饭店，在此我也表示感谢！不论是女性还是男性，两位工作人员都非常热情，而且耐心。酒店是中式装修风格，感觉更像民宿点，衞生感觉还可以，但是设施有的感觉有点老旧了。门口有两三个车位，停车还可以。早餐的品种不是很多，孩子一米四，需要另外买一份早餐。
酒店回复：
尊敬的宾客：静观茗楼旨在传承中国传统文化，酒店位置绝佳，距离市内各大景区都很近，又正好处于榕湖公园景区旁，闲暇之余坐在房间的阳台一边品茶一边欣赏湖边的风景会有一种人在画中游的感觉。很遗憾我们的设施和衞生没有能让您满意。但是我们会已您的反馈为指导，积极重视，努力寻求解决和提升的办法。希望您在下一次入住的时候，能对我们的酒店感到满意。我们全体静观人秉承着一个理念，就是让每一位莅临酒店的朋友感觉到家的温馨和舒适的体验。再次感谢您的入住了点评。静观茗楼酒店团队敬上。
Guest（家庭旅游） 2025-01-01
位置好有飘窗在四楼餐厅在更高处有阳台可以观景服务人员亲切在湖边虽然位置是江边反方向但是步行开车都很方便距离也不远，远离堵车位置心情好
酒店回复：
尊敬的宾客：静观茗楼旨在传承中国传统文化，酒店位置绝佳，距离市内各大景区都很近，又正好处于榕湖公园景区旁，闲暇之余坐在房间的阳台一边品茶一边欣赏湖边的风景会有一种人在画中游的感觉。我们全体静观人秉承着一个理念，就是让每一位莅临酒店的朋友感觉到家的温馨和舒适的体验。
Guest（商务旅客） 2024-12-01
Enjoyable however areas cold and hot water only lukewarm warm- hence no showering. Coffee needed to be warmer and some vegetables not fresh - e.g corn. The service at breakfast fantastic
酒店回复：
Thank you very much for choosing to stay at Aroma tea house. We are very sorry to see that we failed to make your stay as perfect as your expectation . We also realized that it is a problem of insufficient service and attention. Thank you for your feedback about the breakfast, we will change another way to keep the coffee hot from tomorrow, and will improve the other dishes.Thank you again for your stay and look forward to see you next time. Regards,Aroma tea house team

静观茗楼度假酒店（桂林两江四湖象鼻山店）

客户评价 由实住客人提供的真实点评

Guest（与好友旅游） 2025-05-01

Guest（情侣） 2025-03-01

Guest（情侣） 2025-03-01

Guest（情侣） 2025-02-01

Guest（家庭旅游） 2025-02-01

Guest（Solo traveler） 2025-01-01

Guest（Traveling with friends） 2025-01-01

Guest（家庭旅游） 2025-01-01

Guest（家庭旅游） 2025-01-01

Guest（商务旅客） 2024-12-01

客户评价由实住客人提供的真实点评