客戶評價
由實住客人提供的真實點評
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Other than the hard bed, the location is good and everything is good One regret is that I put money in the washing machine, but it broke down, so I couldn't get a refund
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Indian placd
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Very bad experience when checking in. Agoda hotel’s are better. Room is very dirty and stuffy.
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這個酒店有主樓和側樓，兩個都住過在平臺預訂的都是側樓，所謂的豪華房和總統套房，就是學生公寓或長租公寓設施老舊服務也是一般，主樓過去住過感覺還可以。希望攜程不要起個名就是豪華間。連悉尼大學學生公寓都不如。
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Very convenient location as it just 10mins walk to Melbourne central. The rmit university and swanston tram station right in front of the hotel building. Don’t have enough time to enjoy pool and sauna as it opens from 7am-9pm only. The only dissatisfied is I don’t know that the room service is provided. On the 4th night of our stay while we entered the room after one day trip, we realized that the cleaner has actually entered and cleaned our room without asking our permission. Imagine what if our goods have went missing, can the hotel management beared the cost of our loss? Please do not enter the room without inform customer, customer will ask for room cleaning if they really want the service.
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Good location for ease of moving around by foot. Building around look artistic. Tram right in front, or juz short walk for city free tram
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衞生情況一般，設施比較舊，將就著住，畢竟在墨爾本市中心這么貴鵝地段對得起這個價格。建議旅客自帶一次性毛巾。
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Room is old and a bit smelly. Good location with a tram station nearby but out of free tram zone. Staff are ok not super friendly.
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Just a foot step to the tram.. All interesting area near by..
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The location is great—close to the CBD, so no issues there. However, the bathroom layout was disappointing. There was no holder for essentials inside the shower, and the towel rack was placed far from the shower area. I'm not sure how they came up with such an impractical design.
Overall, I’d say the hotel deserves an average rating.
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斯旺斯頓箭頭酒店預訂電話：+8620-86009099
（電話忙線或無人接聽時，請在線預訂！）
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其他咨詢：+61-3-92259000 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
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會議室在線預訂
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斯旺斯頓箭頭酒店地址：
488 Swanston Street, 3053 卡爾敦, 維多利亞, 澳洲
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