客户评价
由实住客人提供的真实点评
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Other than the hard bed, the location is good and everything is good One regret is that I put money in the washing machine, but it broke down, so I couldn't get a refund
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Indian placd
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Very bad experience when checking in. Agoda hotel’s are better. Room is very dirty and stuffy.
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这个酒店有主楼和侧楼，两个都住过在平台预订的都是侧楼，所谓的豪华房和总统套房，就是学生公寓或长租公寓设施老旧服务也是一般，主楼过去住过感觉还可以。希望携程不要起个名就是豪华间。连悉尼大学学生公寓都不如。
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Very convenient location as it just 10mins walk to Melbourne central. The rmit university and swanston tram station right in front of the hotel building. Don’t have enough time to enjoy pool and sauna as it opens from 7am-9pm only. The only dissatisfied is I don’t know that the room service is provided. On the 4th night of our stay while we entered the room after one day trip, we realized that the cleaner has actually entered and cleaned our room without asking our permission. Imagine what if our goods have went missing, can the hotel management beared the cost of our loss? Please do not enter the room without inform customer, customer will ask for room cleaning if they really want the service.
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Good location for ease of moving around by foot. Building around look artistic. Tram right in front, or juz short walk for city free tram
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衞生情况一般，设施比较旧，将就着住，毕竟在墨尔本市中心这么贵鹅地段对得起这个价格。建议旅客自带一次性毛巾。
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Room is old and a bit smelly. Good location with a tram station nearby but out of free tram zone. Staff are ok not super friendly.
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Just a foot step to the tram.. All interesting area near by..
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The location is great—close to the CBD, so no issues there. However, the bathroom layout was disappointing. There was no holder for essentials inside the shower, and the towel rack was placed far from the shower area. I'm not sure how they came up with such an impractical design.
Overall, I’d say the hotel deserves an average rating.
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斯旺斯顿箭头酒店预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+61-3-92259000 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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会议室在线预订
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斯旺斯顿箭头酒店地址：
488 Swanston Street, 3053 卡尔敦, 维多利亚, 澳洲
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