Very good service. Nice rooms, good food, nice bar. Wonderful spa and with the bus a suitable location. We had a lovely stay with lovely people. We e could absolutely come back and it was easy to take the bus to Seiser Alm bahn and the the slopes were ready.
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Thank you! We look forward to welcoming you soon! Petra & staff
We love everything about Bad Ratzes. The place, the staff, the food, the spa, the rooms. We have stayed many winters for the skiing but this was our first summer and it was wonderful to simply relax by the beautiful salt pool surrounded by all the glorious scenery.
great hospitality, wonderful foods and clean rooms. everything was perfect. Fine dining food service with great service. I advice everyone you can stay with your family in this facility. Outdoor sauna and outdoor ice pool was a great experience. Try it.
This is a magical hotel in the middle of a forest, right below the Sciliar mountain. Some of the original old features and decors are maintained. We loved the children playground, the surrounding park with external sauna and the "presence" of the Sciliar. The rooms are spacious, spotless clean and the wifi is good throughout the whole hotel. There are several buses running from the hotel door to the slopes and back, so you are a little secluded but always well connected. The food is delicious and well presented. The personnel (even the youngest waiters and the cleaning staff) is very well trained and professional. The owner is very welcoming and makes you feel always at home with her smile. There are three children room: two for the younger guests and one for the older children with various games and a climbing wall. There is also a pool table room with dart game for teens and adults. The spa is good with a large, relaxing pool and two different saunas, one accessible to children as well. Various activities run every single day: we tried the art class for our children, and the teacher was outstanding; the yoga session was one of the best I have ever tried; the most magical experience was the night with the "witch", singing around the bonfire and walking in the forest with home made torches at night time. Well done to all the management: now we want to repeat the experience during summer time as well!
Everything was excellent. The Hotel is a lovely place, it succeeds to bring together family services with quality taste and an intimate atmosphere. We definitely recommend it. The attention of the host and the warmth of the service makes one feel at home.
One of the best hotels we stayed in! They think of every detail! Starting from amazing fine dining experience, very rich and diverse breakfast, honeycombs, home made bread and peanut butter, homemade jams, lots of other options for every picky eater. They adopted the menu to my needs in a perfect fashion! The hotel is very clean, they also insist on daily cleaning of the rooms. ;) Super comfortable beds and pillows. In the rooms there are so many shelves and closets that you can always have all the space to yourself. The views are fantastic! Gorgeous location! The staff is 95% friendly and patient. The exceptions are due to language limitations from our point of view. The saunas are available and never crowded. They answered all our questions, accommodated all our needs, and gave lots of advice for walks around. They organise daily activities if you want to join their guides. The personal care products in the room are all of high quality and natural. Your hair will be shining ;) They diverted the mountain stream through the hotel! So you drink and take shower in precious thermal source daily! The family who owns it actually works there in all possible roles. The owner herself is very modest lady who can easily serve and pick up dishes. Full respect for that! The playground is cool! Wooden and spacious. The sauna outside and the natural pond are just made for a full relaxation. Yoga in the nature ! Loved it! They have kids club and kids area (we used it). Very nice ones! The kids nannies are angels. So gentle and kind!!
We planned a trip to the dolomites and really did not know where to stay. So on researching the area and reviews on trip advisor and bookings.com we decided to stay at Bad Ratzes and this area of alpe de suissi. On bookings.com and the hotel website the hotel looks the same but the rooms are a little different in size. We had one older room which was as large as the pics but not as new or plush as the photos suggest. The other room was new and plush but smaller than the pics suggest. So a mixed bag here. But I must say the area and property are just wonderful and well kept and the views are something else. The amenities in room were better than adequate but I will not rate them as the most luxurious. The food was very good but again one more step and it would have been rated excellent. Breakfast was really good and super quality. Dinners were v good. Petra the owner and her staff were outstanding throughout and just the best service from all of them all the way. The area is just stunning and a must do for anyone coming to the dolomites. The Kompascht near by was some of the best scenery we have ever seen, even better than Switzerland or Austria. Just breath taking. I would say all in all a great experience. If only the rooms were made a little bit more luxurious then it would have been just an unforgettable experience. Parking was ample and superb. Facilities at the hotel too were great and a very warm and comfortable atmosphere created by the owner and staff. Have to add that the rooms are not air conditioned , as ofcourse it is freezing here all year long except for June and July when we went. Would have been so good to just be able to get some fans for air circulation but these are the small touches that can take the property from v good to outstanding. The days got a but warm , nights were cool outside but needed the air to circulate inside for sure. Highly recommend it though for all the other good points. Petra , if you do read this thank you for a wonderful stay BUT also if you take the small pointers above you could move your hotel to the top spot and make it truly outstanding.
My husband and I spent two amazing nights at Hotel Bad Ratzes during our 14 day Alps road trip. All in all this was our favorite hotel of the 8 well researched hotels we stayed in. Totally first class in every way. From the moment we arrived the staff was attentive and helpful. The views from our room were stunning. The serene sound of the river was reminiscent of our younger camping trips with the added bonus of a luxurious bed! I highly recommend the half board. Food was delicious without being overly fussy. An added bonus to the hotel was the laundry room! While the hotel is situated a fair distance from the village, transportation is plentiful. Our only regret was not staying another few days! God willing, we shall return.
Bad Ratzes is top of our favourite places in the world. It is a rare gem in a beautiful setting. We returned after 6 years to find it better than ever. All the best of the old traditions and comforts are still there but it all feels more modern. Petra has a wonderful team. All the people working there are helpful and welcoming. We loved the new sauna, bio pool and resting areas. We will definitely be back and not leave it so long next time.
