Thank you for staying with us at Bellwether. Visit again soon! Matt
Thank you for staying with us and thank you for your nice review. Visit again soon! Matt
Thank you for joining us at Bellwether House. We would love to see you again, all the best, Matt
Hello Julie, While I am sorry to hear that your light, safe, and bathroom fan were not up to standard, I hope that the rest of the trip made up for it. I'm glad you enjoyed our location, breakfast and teatime! We also love Mate Factor - especially the cozy nook that half-level down. We hope to see you back the next time you are in the area!
It sounds like you had a delightful time with us at Bellwether! Thank you so much for the wonderful five-star review. We're thrilled to hear you enjoyed the hotel's beauty, our exceptional staff, the suite, and especially the afternoon tea and breakfast. Your recommendation means the world to us, and we hope to have the pleasure of welcoming you back to Savannah again in the future!
Hi Michael, I am so sorry to hear about your disappointing experience at our property following the recent change in management. Please accept my sincerest apologies for the lack of communication regarding the changes in amenities and the numerous inconveniences you encountered during your stay in Savannah. Your description of these issues, especially at the price point you paid, is completely unacceptable, and we deeply regret that your stay was so far below expectations.We truly appreciate your positive feedback regarding Cobi and Bailey. It is valuable to know that their exceptional service was a highlight despite the other shortcomings you experienced. Please know that we are taking your feedback with the utmost seriousness. The issues you raised are being addressed urgently as we work to rectify the situation and implement necessary improvements under the new management.We would like to offer our sincerest apologies again for the negative impact this had on your stay.
Dear Felisha,We are deeply sorry to hear about your disappointing experience. We understand your frustration and feel your disappointment regarding the significant differences between what was advertised and the reality of your stay. We are taking immediate steps to rectify the website and ensure it accurately reflects the current offerings and services.We sincerely apologize for the inconvenience and frustration caused by the parking situation, lack of clear instructions, and the difficulties in contacting our staff. We are taking steps to improve our communication channels and provide clear parking instructions to all guests.We understand that you are unlikely to stay with us again, but we value your feedback and are committed to making the necessary changes to restore the property's reputation and provide the level of service our guests expect. We are investigating the transition that occurred and why these services changed.
Thank you for your repeat visit and for sharing your candid feedback. We truly appreciate your loyalty and are glad you continue to find Bellwether a lovely B&B in a great location. We understand your observations regarding the changes that have taken place recently, and we appreciate you highlighting the differences from your previous stay.We recognize that these changes have impacted the unique experience you enjoyed during your earlier visit, and we apologize for any disappointment this may have caused. We are currently evaluating our services and offerings to ensure we provide the best possible experience for our guests while maintaining the quality and charm of Bellwether. We are pleased to hear you still found the accommodations lovely. We value your feedback and will take it into consideration as we continue to refine our guest experience. We hope you will consider staying with us again in the future, and we appreciate your understanding.
