客户评价
由实住客人提供的真实点评
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The hotel is very clean, and staff members are very friendly and professional.
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酒店环境挺好的！交通也方便，服务也不错。推荐！
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地方舒适，房间阔大乾净卫生
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Good location
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设施：旧一点 堪培拉确实没有太多酒店可选
环境：地理位置不错，去市区各景点都是3几公里事情
服务：前台服务非常热情 有问题及时处理
衞生：可以接受的程度
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设施有些老了，还是用钥匙开门的
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Friendly staff and large comfortable rooms. 24 hours a day kiosk with coffee was very good as well.
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Great location, the room is very spacious but very hard to get parking as the hotel is fully booked.
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房间很乾净安静，价钱很平，所以房间小点可以接受～位置不错离City Center很近，停车免费，位置比较多～
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We recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing.
Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes.
The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels.
One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable.
As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced.
Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal.
Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests.
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堪培拉勒克斯酒店预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+61-2-62485311 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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会议室在线预订
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堪培拉勒克斯酒店地址：
150 Northbourne Ave, 2612 布拉登, 澳州首都领地, 澳洲
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