民丹岛悦梿度假村-住客评论

Guest user（Family） 2024-11-01
It was amazing! A great hotel amd a great fesort privet beach
酒店回复：
Love to know you loved your Cassia experience, the private beach and found the place affordable. Benny will be super happy to hear he made your stay even better.Great to hear you enjoyed our suite with fully equipped kitchen. Appreciate the recommendation and see you soon!Be cool with Cassia,Erlia
Guest user（Travel with friends） 2024-11-01
Very super worth the price!!!! We had an enjoyable and chill staycation
酒店回复：
Hihi,Cheers for the amazing review! Super cool you found us super worth it and you had a relaxing, chill Cassia experience! The crew and I look forward to seeing you again soon!Be cool with Cassia,Erlia
Guest user（独自旅游） 2024-11-01
给酒店前台的 tyara 点赞，她每次都是主动提出帮忙，特别热情。bambang小哥也非常赞。整个酒店团队很年轻，但是热情好客。
酒店回复：
Hey hey, Great knowing you had an awesome Cassia experience! Massive shout-out to Tiara and Bambang—your kind words will light up their day! Our young, vibrant crew is all about bringing warm hospitality and positive energy to every guest. See you next time!Cassia - The Trend Setter, Erlia
Guest user（Couples） 2024-10-01
Connected to the next resort which is very nicely designed Private beach Nice Played table tennis
酒店回复：
Hey Yulin, Super happy you enjoyed your Cassia experience and loved our beautifully designed hotel and private beach! Great to hear you had fun playing table tennis! See ya next time!Be cool with Cassia,Erlia
Guest user（Couples） 2024-10-01
Nice relaxing getaway spot, connected to Angsana and Banyan Tree, their sister properties. Highly recommend!
酒店回复：
Hey hey,Wonderful to hear you had such an amazing Cassia experience! Cheers for sharing the love for our service between our integrated resort, Angsana Bintan, Banyan Tree Bintan and Cassia Bintan. Come and hang with us again soon!Be cool with Cassia,Erlia
Guest user（Couples） 2024-10-01
Overall, the resort is acceptable. The resort is surrounded by the woods and far from amenities. Thus, if anyone likes to buy any goods, it would be quite difficult to access groceries. The resort restaurant costs around S$ 49 for 2 pax, which is inevitable as the place is pretty isolated. The fact is that nothing much choice is available in the menu. The resort is service apartment type and provided with lots of utensils for own cooking and usage. However, there is no groceries or min Mart nearby. The resort offered free time to time shuttle bus service which is good for all customers. Ferry and shuttle bus timetable us available at reception. Though we booked as a Garden view, we received car park view, bit it is okay for us since everywhere is quiet and tranquil.
酒店回复：
Hey Ye Min,Appreciate the comments on your Cassia experience and the details of our suites!We very much appreciate your feedback as it helps us to improve both our service and product continuously.I have highlighted your feedback with our team and let me assure you that we take this matter seriously to ensure the same issue will not re-occur.Angsana Bintan, Banyan Tree Bintan and Cassia Bintan is integrated resort so that our guests can enjoy all the facilities subject to availability.Please visit us next time.Stay Cool!Erlia
Guest user（Couples） 2024-09-01
Decent stay for a 3D2N getaway. Room was clean, spacious and cosy. Loved how there was both aircon and ceiling fan. Pool area was nice with direct access to the beach. Staff were friendly and helpful. They had a foam party on Saturday which left the pool murky on Sunday morning. Pool side beds kept sliding down and couldn’t seem to be secured to the chair. Lift and toilets outside had a weird smell - smelled like they mopped it over and over again rather than cleaned it. Overall, a pleasant stay for a short getaway. Would recommend! Do take note there’s nothing much to do nearby so would recommend you to plan ahead on doing your own activities/planning for your transport.
酒店回复：
Hey Kimberly Lee, Cheers for your Cassia experience! Glad you enjoyed the clean, spacious suite with fully equipped kitchen, the pool area, and the friendly crew! We appreciate your comments on the foam party, poolside beds, and the smell in the lift and toilets; we’ll work on addressing these issues. Cheers for recommending us and for noting the need for planning activities and transport. The crew and i can’t wait to see you soon! Be cool with Cassia,Erlia
Guest user（Travel with friends） 2024-08-01
Nice and friendly staff. Food are expensive tho but we enjoy our stay.
酒店回复：
Hello,Love to know you loved your Cassia experience! Super cool you enjoyed our facilities, perfect location, and the interaction with our superb crew. We understand your concern about pricing and appreciate the heads-up. Come back and chill with us again soon!Be cool with Cassia,Erlia
Guest user（Couples） 2024-08-01
An average stay considering the cost they charge. It cannot be counted into one of the premium resorts however the way hotel has devised the restaurants and other amenities. The charges are pretty high. Do take that into account.
酒店回复：
Hi Arka Chakraborty,Cheers for sharing your feedback! Appreciate your insights about the cost relative to the amenities and overall experience. We’re always working to enhance our offerings, and your input helps us to do just that. If you have any specific suggestions or additional thoughts, we’d love to hear them.Live, Laugh, Love your wayErlia
Guest user（Couples） 2024-08-01
I like that the location is 15 minutes away from the BBT ferry terminal and they provide free transfer to and fro. The hotel looks relatively new but it has a chalet feel rather than a resort. The beach is shared among 3 resorts and it is beautiful and clean. We ate the Indonesian buffet on Friday night which cost INR550,000 per pax. Loved the sate and kueh the most. During breakfast, we were directed to Angsana as cassia was full. Breakfast is average. The one room apartment is small but comfortable as they divided the space into bedroom, living room and kitchenette. Staff were attentive throughout the checkin, checkout, dining and transfer. All were smooth and quick. We happen to witness the release of sea turtles. Kudos to Bintan sea conservation team!
酒店回复：
Hey Travellingmama, Thank you for sharing such a detailed review! Super cool knowing you enjoyed our perfect location and complimentary transfer from the ferry terminal. Great to hear that you found the beach beautiful and clean, and that you enjoyed the Pasar Senggol Buffet—especially the sate and kueh! Appreciate your thoughts on the breakfast and room setup, and super happy that our attentive screw made your Cassia experience smooth and enjoyable from check-in to check-out. Witnessing the sea turtle release must have been a special moment—kudos indeed to our Conservation crew! See you next time!Cassia - The Trend Setter, Erlia

民丹岛悦梿度假村

客户评价 由实住客人提供的真实点评

Guest user（Family） 2024-11-01

Guest user（Travel with friends） 2024-11-01

Guest user（独自旅游） 2024-11-01

Guest user（Couples） 2024-10-01

Guest user（Couples） 2024-10-01

Guest user（Couples） 2024-10-01

Guest user（Couples） 2024-09-01

Guest user（Travel with friends） 2024-08-01

Guest user（Couples） 2024-08-01

Guest user（Couples） 2024-08-01

客户评价由实住客人提供的真实点评