Thank you so much, Hashim, for your amazing review! We’re truly happy to hear you consider us a “best kept secret” in Piantini. It means a lot to know you felt the experience was worth the price, and we’re especially glad you enjoyed the penthouse. We hope to welcome you back very soon for another great stay.
Thank you so much, Francisca, for such a wonderful review! We’re delighted to hear that our team made a great impression and that this is one of your favorite places to stay when visiting the D.R. We’re glad you enjoyed the quiet neighborhood, nearby shopping, restaurants, and the convenience of the supermarket just steps away. We also appreciate your note regarding parking, as it helps future guests and supports our ongoing improvements. Thank you for your recommendation, and we truly look forward to welcoming you back again soon.
Thank you, Jason, for taking the time to share your experience and for choosing to stay with us again. We’re glad to know your previous stay was very good, and we sincerely regret that this visit did not meet the same standard. The issues you mentioned regarding the half bath, the bed frame, and the hot water are not the experience we aim to provide. Your feedback has been shared with our maintenance team so these matters can be properly addressed and corrected. We truly appreciate your honesty and would welcome the opportunity to restore your confidence in us on a future stay
Thank you, Rogelio, for staying with us again and for sharing your feedback. We’re glad to hear you continue to enjoy the cleanliness, our central location, and the service from our front desk team. We regret the inconvenience with the hot water during your stay and appreciate you bringing it to our attention, as it helps us improve. We truly value your loyalty and would be happy to welcome you back again.
Dear Dorka,Thank you for your wonderful review! We’re delighted to hear that you enjoyed the apartment, our location, and that our team was helpful during your stay. It was a pleasure hosting you, and we hope to welcome you back soon!Best regards,Management Team
