Eric, thank you for sharing your feedback! We're thrilled to hear that your stay with us stood out during your journey through France and Spain. It's wonderful to know that you appreciated our service, cleanliness, breakfast, and value. We hope to welcome you back again soon for another excellent stay! Best regards, Hotel Cesar Augustus.
Dear Guest, thank you for your feedback. We're glad to hear you enjoyed our buffet lunch and found the parking and bus service convenient for your travels. We appreciate your suggestion regarding the kettle in the room and will consider it for future improvements. It's great to know you liked the clean room and large balcony. We hope to welcome you back soon for another pleasant stay! Best regards, Hotel Cesar Augustus.
Irina, first we would like to apologize for not answering in German, but in English. Thank you for taking the time to share your detailed feedback. We are glad to hear that you found the reception staff friendly and helpful, and that you appreciated the modern design of the room and the public areas.We apologize for the issues you encountered during your stay, particularly with the cleanliness of the rooms and balconies, the firmness of the mattresses, and the unfriendliness of some staff members. Your comments are important to us, and we will address these concerns with the relevant departments to improve our services.Regarding the safe, we understand your point, and we will consider this feedback as we review our amenities.We hope to have the opportunity to welcome you back and provide you with an even better experience. Kind regards, Hotel Cesar Augustus.
