客户评价
由实住客人提供的真实点评
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Experienced great hospitality of the staff..very humble & very warm..service was par excellent..very gud food…want to mention especially the personal service of Mr.Rajinder Thakur n Surinder Thakur from F&B. Overall a memorable stay
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Nice property among the clouds in Chail surrounded by mountains. Rooms come with nice view. A real nice big lawn with swings to let you immerse in the beauty of the place. Food is OK. Building architecture and interiors are superb.Stayed there only for couple of nights but will definitely go again for longer period. Must visit for people who just want to relax in a nice setting.
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Good property, amazing views from room and the nicest staff ever!! We planned a family trip of ~20 people to celebrate my daughter's first birthday. Everything was so seamless and the staff's hospitality was cherry on the cake. Special mention for RamLalji, Shubham and Pawan for their courteous and prompt service. Also, thanks to AmritPal Ji for his honest and right suggestions during pre-check in phase. The team made our occasion truly special. Highly recommended. PS: All rooms have great views... So don't be fixated on room grade. Although, premium rooms give better privacy and less noise from adjoining rooms.
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The stay was fantastic. We had earlier taken the one bhk cottage, however, we were not that comfortable in it , immediately just upon one request, the mgmt, accepted our request to change the room to the cottage suite . Gestures like these when sorted out without any arguments is really appreciative. The property is very nice , well located and a perfect get away. We were 3 of us, including my 6 year old son, who had a ball of a time running around in the open lawns and in the club house. Our anniversary decorations were done in our room and room balcony- amazing. The food is good , i would not say excellent , due to the limitations in choice, however, whatever is provided, is extremely nice. The service is top class and prompt. House keeping is good and.fast. The staff is ever smiling and friendly. Mr. Ram lal was present throughout and ever helpful. Mr. Amritpal sign too is co-operative and a good person to communicate and place all your requests to. They will make sure that the guests are happy and content Will surely visit there again
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I booked cottage room for 1 day and for other day I booked premium room, though they have similar view from all the room category but I was not happy with the day 1 cottage as it was just next to the standard category room and on second day also I was given a corner room but after having a long discussion with mR singh he allowed another room Which was better than the corner room, reception team should be trained with better premium customer service skills because if guest is paying a good amount than they have right to expect a premium service. I was told in morning by the reception girl that I will be allotted 105 or 106 but I was given 102 room no and when I told reception manager he said you are mistaken we never advised 105 or 106 and they made me felt like I m lying and when I said i will review this thing so manager said no worries we cannot do anything and than I had to call Mr singh and he alloted another room Food is good, service is good, location is good, view is good I might go again but next time I expect a better room on the upper floor (for premium room category) and the center cottage room if booked for cottage category
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Good property, amazing views from room and the nicest staff ever!! We planned a family trip of ~20 people to celebrate my daughter's first birthday. Everything was so seamless and the staff's hospitality was cherry on the cake. Special mention for RamLalji, Shubham and Pawan for their courteous and prompt service. Also, thanks to AmritPal Ji for his honest and right suggestions during pre-check in phase. The team made our occasion truly special. Highly recommended. PS: All rooms have great views... So don't be fixated on room grade. Although, premium rooms give better privacy and less noise from adjoining rooms.
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柴尔斯哈姆雷特度假村预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+91-9910095040 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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会议室在线预订
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柴尔斯哈姆雷特度假村地址：
Jeet Nagar, Chail, Himachal Pradesh 173217, India Chail, 173217 西姆拉, 喜马偕尔邦, 印度
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