Thank you so much for your lovely message!We’re delighted to hear you enjoyed the chalets, and I’ll be sure to pass your kind words on to Jack and Michael — they’ll really appreciate it.It was our pleasure to have you stay, and we look forward to welcoming you back as the property continues to grow and evolve.Warm regards,Sean SheltonThe Chalets at Blackheath Team
Thank you so much for your wonderful feedback. We’re delighted to hear you had such a romantic and memorable stay with us. It’s great to know you enjoyed the breakfast, service, and snack offerings — and that our grazing boards made for a perfect night in. We truly appreciate you taking the time to share your experience and look forward to welcoming you back to the Chalets again in the future. Kind Regards, Sean Shelton Chalets at Blackheath
Thank you so much for your kind words — it truly means a lot to hear how much you enjoyed your stay with us! We're delighted you found the chalets to be such a special and rejuvenating escape, and that breakfast and the little touches helped make it memorable. The Team will be thrilled to hear your feedback — I’ll be sure to pass it along to them. It’s wonderful to know you made the most of the location and our partnership with Hilton as well. We can’t wait to welcome you back for another unforgettable stay in the Blue Mountains! Thank you again. Kind Regards, Sean Shelton Executive Ambassador
Thank you so much for sharing such a thoughtful and detailed review — it truly means the world to our team. We’re delighted to hear that you felt so well cared for by our Team. Providing attentive and personal service is at the heart of what we do, and it’s wonderful to know that our responsiveness and attention helped make your stay seamless. Your kind words about the chalet’s design and quality are incredibly appreciated. We’ve taken great care in curating each detail to create a space that feels both luxurious and inviting, and it’s so rewarding to know you enjoyed it so much ! We agree that Blackheath is a hidden gem and makes the perfect base to explore the Blue Mountains, whether it’s sourcing fresh local produce, discovering the best pies, or venturing to nearby lookouts and hiking trails. We’re also thrilled you had the chance to experience Eric’s guided picnic with kangaroos — it’s such a special way to connect with the local landscape. On behalf of all of us, thank you again for choosing to stay with us and for your kind words. We’d love to welcome you back for another memorable escape in the future. Warm regards, Sean Shelton Executive Ambassador
Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that you enjoyed the chalets and their little premium touches — we’ve designed them to feel like a true retreat where you can unwind in comfort. It’s wonderful to know you made the most of both the bushwalking opportunities and the cosy indoor moments by the fireplace. Our team will be delighted to hear your praise — providing exceptional service and sharing our local knowledge is something we truly take pride in. We hope to welcome you back again soon for another relaxing escape in the mountains. Warm regards, Sean Shelton Executive Ambassador
Thank you so much for your incredibly kind and thoughtful review. We’re truly delighted to hear how much you enjoyed your stay with us and that Angela’s vision for a peaceful and restorative retreat resonated so strongly with you. Our team will be thrilled to receive your special mention — it means a lot to know their care and attention made your visit even more memorable. We also love hearing that you were able to experience some of our local partnerships, from the freshly baked pastries to Tim’s guided bush tour — they’re such an important part of what makes the Blue Mountains special. Your recommendation means the world to us, and we can’t wait to welcome you back for another stay surrounded by the beauty of Blackheath. Warm regards, Sean Shelton Executive Ambassador
Thank you so much for choosing to celebrate such a special milestone with us — we’re truly honoured to have been part of your 50th birthday! It’s wonderful to hear how much you loved the chalet, the nearby hikes, and even the bike rides into town. The team will be so delighted to read your kind words — making your stay feel both memorable and personal is exactly what we strive for. We’re thrilled it was your best birthday ever! We hope to welcome you back again for another magical escape in the Blue Mountains. Warm regards, Sean Shelton Executive Ambassador
Hi Phoebe,Appreciate your wonderful review.Looking forward to welcoming you back one day.Kind Regards,Sean SheltonExecutive Ambassador