云端酒店-住客评论

Guest（Other） 2026-02-01
Quiet/clean room with easy access to town with friendly staff.
酒店回复：
Thank you for your kind review. We are happy to hear you enjoyed your stay. Hope to see you again!
Guest（Family） 2025-10-01
Beautiful heritage home minutes from Nelson’s downtown, next door to a fabulous cafe, comfortable and quiet. We’ll be back!
酒店回复：
Wonderful! We look forward to your next stay!
Guest（Family） 2025-10-01
Staff were terrific and supportive throughout the stay. Quality of the place was above many other places we stayed. Location in downtown Nelson was great - we felt like we were at home! Lots more to explore, and looking forward to coming back! Parking was a bit difficult, but otherwise, all good!
酒店回复：
We are so pleased you enjoyed your stay. Come back anytime!
Guest（Couple） 2025-10-01
Beautiful room, with great bedding and walking distance to restaurants and bars. Would definitely recommend this hotel!
酒店回复：
Thank you so much. We are so pleased you enjoyed your stay. Come back anytime!
Guest（Couple） 2025-09-01
Boutique hotel with beautiful landscaping and grounds. The staff were friendly and professional. Very comfortable bed. Beautiful rooms. Would stay again!
酒店回复：
We are so happy you enjoyed your stay. Come back anytime!
Guest（情侣） 2025-09-01
What a great place. Loved the proximity to shops and restaurants. Love the vibe of this quaint place. We had the smallest room but it was perfect. Very cozy and comfortable
酒店回复：
Thank you so much. We are so happy you enjoyed your stay. Come back anytime.
Guest（其他） 2025-09-01
Great location and quaint - ok for a weekend Great location, but our room was smaller than rooms I have stayed in when I was in Tokyo! This is more of a bed and breakfast vibe than a hotel. The bed was small and uncomfortable. And the WiFi was very slow.
酒店回复：
Thank you for your review. Please accept our sincere apologies for the WIFI being unusually slow during your stay. There is high-speed internet connected, so we will look into this right away. As advertised, Fir is our economy room with ensuite bathroom, double (full) size bed, and is the smallest of our otherwise spacious rooms, suites, and apartments. As an 8-room boutique hotel in a heritage home, our vibe is different to standard hotels.
Guest（其他） 2025-09-01
Nelson stay Comfortable room , good amenities and very clean. Being described as a boutique hotel I anticipate thick quality towels. Ours needed to be updated as one was thin and frayed. Parking fee coverage offered for street parking until check outcis a nice touch. Didn’t get to use the front terrace or back deck but both seemed attractive for relaxing
酒店回复：
Thank you so much for your review. It sounds like you had a great stay and we really appreciate your feedback. Our sincere apologies for a frayed towel ending up in your room. We encourage guests to press the buzzer at front desk if there's anything we can do to improve their stay. We have 24/7 service and would have loved the opportunity to bring another towel to your room.
Guest（其他） 2025-09-01
Great location. We stayed in the Aspen which was quite small. There were 2 small chairs in the room which were useless as was the 5 drawer highboy. No choice but to sit on the bed to watch TV. I would recommend a larger room with furnishings more conducive to the size of the room and the needs of the traveller. Staff was very friendly and helpful.
酒店回复：
Thank you for your review. We are so pleased you enjoyed your stay. Aspen is a standard queen room. Our suites and apartments are a great choice for guests who wish to relax on a couch to watch TV.
Guest（情侣） 2025-08-01
Perfect stay. Charming, comfortable, excellent service, walkable and two minutes from the best coffee shop in BC. Three minute walk to Baker Street. I’d stay here again and again.
酒店回复：
Wonderful. This is music to our ears! We are so happy you enjoyed your stay. Come back anytime.

云端酒店

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-02-01

Guest（Family） 2025-10-01

Guest（Family） 2025-10-01

Guest（Couple） 2025-10-01

Guest（Couple） 2025-09-01

Guest（情侣） 2025-09-01

Guest（其他） 2025-09-01

Guest（其他） 2025-09-01

Guest（其他） 2025-09-01

Guest（情侣） 2025-08-01

客户评价由实住客人提供的真实点评