Dear Michelle,Thank you for your feedback. We’re pleased you found the location convenient, but we’re sorry that aspects of the room description, amenities, and hot water did not meet expectations. This is not the standard we aim to provide. Since your stay, the hotel is under new management with a strong focus on clearer room descriptions, maintenance, and guest comfort. Your comments have been noted as part of our ongoing improvements.Team Comfort Inn Blackpool Gresham
