迪威别墅酒店-住客评论

Guest（家庭旅游） 2024-12-01
DON’T STAY IN DEV VILAS. We booked the hotel thru Make my Trip for 3 nights after going through reviews in Trip advisor, mostly which were good. MMT charged a whopping 25.5K per night. But the hotel doesn’t worth more thank 6K per night. Good part: Room was big and clean. Bathrooms were good. Property is well maintained. Bad part: Rest every thing is bad. Firstly the food spread and quality is below standard for any 3 star hotel. In the name of High tea they served Parle G and 59-50 biscuits and tea. We ordered a Chicken sandwich- it was burnt. Lunch and Breakfast spread was so low quality that you will eat it just to kill your hunger. There is no arrangement for entertainment or kids play area. Second, The behaviour of the staff in reception is quite arrogant as if they are doing a favour by letting you stay in their property. They treat you as customer not as guest. Third, They are very miser. You will not get any help from them. Even the help is offered with an exorbitantly high charge. Finally we stayed for just one night and cancelled our booking through MMT help dest for balance 2 nights and moved to another hotel. Trip advisor and MMT should re-rate this hotel and it’s star rating.
酒店回复：
Dear GUEST, We thank you for taking the time to give us your valuable feedback regarding your visit at Hotel “DEV VILAS”Ranthombhore. We are very sorry that you had such a disappointing experience with us. It is a matter of concern to us that you were not satisfied with our services. I have made serious note of the lapses on the part of our team, we will improve as per your suggestion. I apologize for the inconvenience caused to you. We strive to provide a superior service experience to every guest, we thank you once again for giving us your valuable feedback and we hope you will give us the opportunity to host you once again at Hotel “DEV VILAS”Ranthombhore and make your experience better. We wish to inform you that the hotel is not permitted to over charge against our published rates.
Guest（其他） 2024-12-01
Service top notch staff is very co operative rooms 3 star rating food very less variety taste 4 star visit only in smaller group or a couple because if you make little noise they will start complaining morning afternoon night whenever they feel like
酒店回复：
Thanks for taking time to wright you review , you must know where you are staying , you are not staying in city hotel , its national park you cant play loud music at mid night . you should take care of other guest also . we are not saying you are wrong , you were at wrong place. hope you will take in future . THANKS & REGARDS,
Guest（家庭旅游） 2024-11-01
The most amazing time we had at the Hotel. The staff is very courteous and everything seems thoughtfully placed. The safari in zone 3 was an added plus. I’m sure the lure of Ranthambhore will bring us back. Thank you for a wonderful weekend. Most comfortable ?
酒店回复：
Dear Mrs Tripti Ji , We thank you for taking the time to write a review about your experience at Hotel “DEV VILAS”Ranthombhore. We are very happy to know that we were able to create a pleasant experience and your appreciation for food and service, we have shared with the team and we are further motivated to strive for excellence. We value your patronage and look forward to welcoming you back to Hotel “DEV VILAS”Ranthombhore
Guest（家庭旅游） 2024-10-01
Everything was to our likings during our stay. People, staff, ambience, attitude and all of this were perfect for a jungle property. Would like to say " keep it up ". It's perfect for the price we paid for our stay. GM of the property, Mr Pankaj apprised us about so many things about Ranthambore and its tiger safari which is truly fascinating. We were lucky to see a tiger ( Riddhi ) from a very close distance in zone 3, during our safari.
酒店回复：
Dear Mr.Banarjee , We thank you for taking the time to write a review about your experience at Hotel “DEV VILAS”Ranthombhore. We are very happy to know that we were able to create a pleasant experience and your appreciation for food and service, we have shared with the team and we are further motivated to strive for excellence. We value your patronage and look forward to welcoming you back to Hotel “DEV VILAS”Ranthombhore
Guest（家庭旅游） 2024-06-01
Enjoyed the stay in Dev Vilas . Spacious rooms. Well maintained. Excellent hospitality. Delicious food. I had not informed them about my vegan food. However I had enough variety to cherish. The place is green , any birder would love the following ones were captured inside the campus
酒店回复：
Dear SIR, We thank you for taking the time to write a review about your experience at Hotel “DEV VILAS”Ranthombhore. We are very happy to know that we were able to create a pleasant experience and your appreciation for food and service, we have shared with the team and we are further motivated to strive for excellence. We value your patronage and look forward to welcoming you back to Hotel “DEV VILAS”Ranthombhore

迪威别墅酒店

客户评价 由实住客人提供的真实点评

Guest（家庭旅游） 2024-12-01

Guest（其他） 2024-12-01

Guest（家庭旅游） 2024-11-01

Guest（家庭旅游） 2024-10-01

Guest（家庭旅游） 2024-06-01

客户评价由实住客人提供的真实点评