客户评价
由实住客人提供的真实点评
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服务很差 前台态度差 明明含两份早餐 非只给一份 最後和朋友我们几个都没有吃 气饱了
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真实反馈,新建的渡假村,挺漂亮,服务人员也都挺礼貌热情,但有一件事把本来的好心情完全破坏!
我们订了两个房间,家人住的那间晚上在酒店用好晚餐回房洗澡,洗澡的时候突然听到房里有东西掉下来的声音赶快出来看,整??窗帘连棍子都掉下来,因为家人腿脚不太方便所以马上打电话告诉我,我跟同住的朋友到房间看看情况并打电话让酒店派人来维修。
维修部门的人来后进门没有任何关心询问人有没有受伤,直接就问会不会是我们用力过度把窗帘拉下来的,直接无语!
修好后也没人过来打扫满地灰尘的房间,也没有任何抱歉??
跟携程反映了情况,客服很快有应对去跟代理商调查,只想说这种没有服务意识的员工会坏了整个酒店的形象,安全隐患也是选择酒店的要素,希望平台重视并关注后续结果
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Khách s?n ??p và m?i th? ??u ?n, phòng ? s?ch s? g?n gàng, nhà hàng món ?n v?a kh?u v?, các b?n Tùng, Tan, Linh, Dung ? s?nh nhi?t tình, t?t và than thi?n. k? ngh? tuy?t v?i t?i ?ay và ?ón kho?nh kh?c giao th?a cùng gia ?ình l?n sau n?u có d?p mình s? quay l?i ?ay và gi?i thi?u cho b?n bè.
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Khách s?n ??p, ?? ?n ngon . T?i r?t hài lòng v? thái ?? l?ch s? và chuyên nghi?p c?a nhan viên ? ?ay , ??c bi?t là các b?n ? FO : Tùng,Linh,Van, Tan, Thuy v? cùng than thi?n và nhi?t tình h? tr? khách hàng . Nh?t ??nh t?i s? ??a gia ?ình ?i ngh? d??ng ?? tr?i nghi?m t?t c? các d?ch v? c?a khách s?n trong th?i gian t?i .
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L?n th? 2 quay tr? l?i khách s?n, kh?ng gian c?nh quan ??p, yên t?nh, nhan viên nhi?t tình, chu ?áo. R?t ?n t??ng v?i b? ph?n h? tr? hành ly t?i s?nh là b?n Xuan, nhi?t tình h? tr? hành ly t?n phòng. B? ph?n l? tan Tùng,,Tan, Van, T? Thúy, Ph?m Thúy ?? h? tr? mình nh?n phòng s?m nhanh chóng dù ??n s?m h?n so v?i gi? quy ??nh KS. Nhà hàng lên món r?t nhanh, giá h?p ly, ??c bi?t ?n t??ng v?i Trang thu ngan, ni?m n?, khách ??ng nh?ng x? ly bill r?t nhanh. ??c bi?t ph?i th? bánh và cafe qu?y bar ??t t?i s?nh nha. D?ng, Th?m t? v?n bánh và cafe r?t h?p v?i kh?u v? c?a mình. Ch?c ch?n s? quay l?i khi C?ng viên n??c m? c?a ?? tr?i nghi?m.
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The service was slow and inconvenient. The food was delicious, but there was no service. The facility was new, so it was very clean and nice, and the swimming pool was also very pretty. The amenities were also good because they used Than products. It would be nice if it was a little more active.
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The hotel is stunning, probably the best I’ve been in Do Son. The views are beautiful and the staff are very attentive. I’ve been pleasantly impressed with my stay here, the room was comfortable and clean which is really important for my stay. I’d highly recommend it. Staff members were particularly helpful like xuan dung who was great to me on my stay.
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梦龙度假村预订电话:+8620-86009099
(电话忙线或无人接听时,请在线预订!)
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其他咨询:+84-225-3529999 (交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等)
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会议室在线预订
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梦龙度假村地址:
Ocean Ph??ng, V?n H??ng, ?? S?n, 海防, 越南
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免责声明:我们是为梦龙度假村提供客房预订服务的旅游服务提供商,非酒店的官方网站,请您知晓。