Thank you so much for your kind review and praise of our excellent service! We are delighted to hear that our staff was able to promptly assist your friend in retrieving his bag left in the dining room. Your satisfaction is our top priority, and we strive to provide a welcoming and stress-free environment for all our guests.We appreciate your feedback and will continue to strive for excellence in our services. We hope to have the opportunity to welcome you and your friend back to our hotel again soon. Thank you again for your patronage and support!