庞大玛雅海滩酒店 - 限成人-住客评论

Guest（Couple） 2025-11-01
Lovely, lovely hotel - clean, well designed, great facilities. Our room was spacious and well maintained with quiet and effective air con - which was brilliant. The food was fabulous and value for money (half board). We enjoyed the themed evenings whilst still feeling that we could experience local food and drink. Staff were welcoming, friendly and attentive. Super service throughout our stay. The fact that it is adults only made this a quiet and peaceful retreat. We had great weather so we were able to take full advantage of the pool and outdoor spaces. The location was a plus too. Beachfront and near to supermarket/ touristy shops, nice walking along the sea road. The spa was fabulous with a wide range of treatments and Katerina was great! No negatives for us - we would be very happy to visit this hotel again. Caveat: I love cats but possibly not the place to go if you are not inclined
酒店回复：
Dear 924cathyb, Thank you for taking the time to share such a wonderful review. We are thrilled that you enjoyed the spacious rooms, peaceful adults-only atmosphere, excellent food, and attentive service from our team. It is also lovely to hear that you appreciated the spa experience and the convenient beachfront location. Your kind words mean a lot to us, and we would be delighted to welcome you back for another relaxing stay. Kind regards, Marietta Konstantaki Guest Experience & Loyalty Program Coordinator Enorme Hotels & Villas
Guest（Other） 2025-10-01
We had a short massage, the treatment venue was indoor and was relaxing . Katerina Andrianou spoke in English and I had no problem communicating with her.
Guest（Other） 2025-10-01
Spa treatment carried out by Katrina Adriano’s, very good back, head and neck massage. Best I’ve had, very professional. Thank you
Guest（Other） 2025-10-01
The hotel was definitely not a 4 star. The food in the main restaurant let the hotel down, it was not good. The room was pleasant enough but you didn't get coffee each day only on your arrival day! I had a massage by Katerina and that was the highlight of the week, she was great ??
Guest（Couple） 2025-10-01
We went on honeymoon, wow didn't disappoint the staff made us feel so special, always smiling and so helpful, only criticism is that the room was a bit small and not a lot around in relation to bars and restaurants, if you walk somewhat you will find them, its a very quiet resort so if you want a bit more about then this isn't for you, but we couldn't fault the hotel staff food amazing
酒店回复：
Dear 190sueg, Thank you sincerely for choosing Enorme Maya Beach Hotel to celebrate such a special occasion. We’re pleased to know that our team helped make your honeymoon memorable and that you enjoyed the friendly service and delicious food. Your feedback regarding the room size and the surrounding area is much appreciated, as it helps us continue to improve. We’re truly grateful for your kind words and hope to have the pleasure of welcoming you back in the future. Warm regards, Marietta Konstantaki Guest Experience & Loyalty Program Coordinator Enorme Hotels & Villas
Guest（Couple） 2025-10-01
Audrianou Katerina was so lovely and a very professional and kind therapist, she asked me questions at the beginning, made me feel really comfortable and explained what she was going to be doing. I 100 % recommend her if you’re are staying at Enorme Maya Beach. I wish I had booked it for the first day of our holiday.
酒店回复：
Dear SianE70, Thank you for your wonderful feedback! We’re so pleased to hear that your experience with Audrianou Katerina left such a positive impression. Her professionalism and care truly reflect the standards we strive for at Enorme Maya Beach. Your recommendation means a lot to us, and we hope to welcome you back for even more relaxation next time. Warm regards, Marietta Konstantaki Guest Experience & Loyalty Program Coordinator Enorme Hotels & Villas
Guest（Couple） 2025-10-01
We've just returned from a fabulous holiday at Maya Beach hotel. I would have rated this hotel 5* but for a couple of small points. The staff are superb, always smiling and going the extra mile for guests. The rooms and communal areas are all very clean. On arrival we had a lovely welcome and whisked off to the evening buffet which was about to close. We were then shown to our junior suite with sea view. The pool area is not large but we had no problem getting sunbeds. The rule of not reserving beds is not adhered to and most customers reserve beds on going to breakfast. We didn't see staff removing towels on long time unused beds. The pool call system for food and drink works pretty well. The restaurant food is excellent. Breakfast buffet is substantial with fruits, yogurts, cereals cheeses, meats, hot options with various types of eggs, also cakes and pastries. The evening buffet was themed and the food was on the whole very good but here's my first small complaint. The very popular options run out quickly and were replaced by cheaper options. We like to eat a bit later than most, about 8pm (the restaurant is open 6.30 - 9pm). On Greek night moussaka and chicken kebabs ran out and were replaced with Greek sausage. On another occasion a popular dish was replaced with grilled chicken. We visited the al a carte restaurant on one evening and thoroughly enjoyed our 4 course meal finished off with raki and ouzo. Another minor complaint was that there is no indoor comfortable lounge bar. Possibly not needed in the summer months but was disappointing on cooler autumn evening. It meant that we frequented local bars. Our last minor complaint is about our junior suite. In other hotels that offer suites there is usually a comfortable homely seating area along with the bedroom. The junior suite is really a bed room with another single bedroom tagged on. The seating was just a single bed pushed against the wall. It would be better if it was a true sofa bed and put the tv in the lounge area. The balcony was very small and although we had a large sea view it got no sun at all. We paid quite a lot extra for our suite and it didn't meet expectation.Don't get me wrong this is a great hotel with wonderful staff and nice food and accommodation but the rooms are not 4*
酒店回复：
Dear 58norwood, Thank you very much for taking the time to share your detailed impressions of your stay with us. We're truly pleased to hear that you appreciated the warm hospitality of our team and enjoyed the food and overall atmosphere. At the same time, we’re grateful for your constructive feedback. We will certainly take into account for future improvements. Your honest review helps us grow, and we do hope to welcome you back for an even better experience. Warm regards, Marietta Konstantaki Guest Experience & Loyalty Program Coordinator Enorme Hotels & Villas
Guest（Couple） 2025-10-01
Positives, the hotel is beautiful, staff are very helpful, we had a seaview junior suite, having 2 rooms was a bonus. There is a lovely little church opp the hotel. Negatives, the area is quite rundown, not what we had envisaged, the seaview description is a stretch, the main shopping area is abt a 20 min walk away. If u arrive through the night pls go to reception the next day for an update, we had to figure most of the layout, eating times ourselves, the times of the resturant is wrong, the Jet 2 rep has been asking the hotel since April to update the books in the rooms. We would not return, the area is a disappointment.
酒店回复：
Dear Maria H, Thank you for taking the time to share your feedback. We are more than happy to hear that you enjoyed your sea view junior suite and appreciated the helpfulness of our team, as well as the charm of the nearby church. We also appreciate your constructive comments regarding the area and information in the rooms. Please be assured that we are continuously working with our partners to ensure all details are up to date, and our reception team is always happy to assist guests with any queries upon arrival. We value your insights and hope to have the opportunity to welcome you back for an even smoother stay. Warm regards, Marietta Konstantaki Guest Experience & Loyalty Program Coordinator Enorme Hotels & Villas
Guest（Couple） 2025-10-01
My boyfriend and I went for 5 days, the staff were all so welcoming and helpful, providing us with food and complimentary drinks when we got in after a late flight. The room was beautiful and well kept, cleaned everyday other than when we didn't ask for it to be. The pool area is charming and clean with a small family of friendly kittens around. Food was excellent, a full 5 course meal was provided once free of charge at their restaurant, with breakfast and dinner buffets included. The local area is a little touristy but there's plenty of quiet beaches and sights to see despite that. Very happy with our experience and would highly recommend it to couples looking for a peaceful week away.
酒店回复：
Dear rebeccawQ1627GR, Thank you so much for sharing your wonderful review. We’re truly pleased to hear that you and your partner had such an enjoyable and relaxing stay with us. It’s a pleasure knowing you appreciated our welcoming team, the cleanliness of your room, and the quality of our dining experiences. Your kind words about the atmosphere and surroundings mean a great deal to us. We’re very grateful for your recommendation and would be delighted to welcome you back for another peaceful getaway. Warm regards, Marietta Konstantaki Guest Experience & Loyalty Program Coordinator Enorme Hotels & Villas
Guest（Couple） 2025-09-01
Very nice hotel, good food and cold beer. Plenty of beds around the pool. All staff friendly. Hotel is in a quiet part of town but still plenty of restaurants pretty close by. (Behind the larger beach) Katerina the onsite masseuse is excellent, offering lots of different treatments. Highly recommended.
酒店回复：
Dear RichardM5731, Thank you for your kind review. We’re delighted you enjoyed the peaceful setting, great food, and relaxing atmosphere by the pool. It’s wonderful to hear Katerina made such a positive impression. She’ll be so pleased to receive your praise. We hope to have the pleasure of welcoming you back soon. Warm regards, Marietta Konstantaki Guest Experience & Loyalty Program Coordinator Enorme Hotels & Villas

庞大玛雅海滩酒店 - 限成人

客户评价 由实住客人提供的真实点评

Guest（Couple） 2025-11-01

Guest（Other） 2025-10-01

Guest（Other） 2025-10-01

Guest（Other） 2025-10-01

Guest（Couple） 2025-10-01

Guest（Couple） 2025-10-01

Guest（Couple） 2025-10-01

Guest（Couple） 2025-10-01

Guest（Couple） 2025-10-01

Guest（Couple） 2025-09-01

客户评价由实住客人提供的真实点评