Dear Valuable Guest, Thank you for your kind feedback. As a small boutique hotel, our goal is always to provide fresh and high-quality service. During periods with a limited number of guests, we occasionally offer breakfast à la carte to ensure everything is prepared fresh and avoid unnecessary waste. Under normal circumstances, breakfast is served as an open buffet. We truly appreciate your understanding and hope to welcome you again very soon.Wishing you all the best.Sincerely,Senka Guest Relations Specialist
Dear Valuable Guest, Thank you so much for this lovely review! We’re thrilled that you enjoyed our prime location, the great service, and the breakfast. Being so close to the lively street, the Serbian Fortress, and the beautiful Danube River really is something special, and we’re glad it added to your experience.It means a lot to us that you’d choose to stay with us again—we truly can’t wait to welcome you back on your next visit!Warm regards,Senka Guest Relations Specialist
Dear Valuable Guest, Thank you for taking the time to leave us both reviews. It warms our hearts to hear you enjoyed our central location and that our staff made such a positive impact on your stay. We wish you all the best on your next trips and hope one will bring you back to us, for another memorable stay.Warm regards,Senka Guest Relations Specialist
Dear Oriana,Thank you so much for taking the time to share another lovely review with us! ??We’re truly happy to hear that your return stay was just as comfortable and enjoyable as your first one. It’s our pleasure to assist with luggage storage, and we’re glad that having your suitcases already placed in your room made your check-in smoother and more welcoming. Small details like this are very important to us.It’s wonderful to know that you continued to enjoy the cozy atmosphere, our breakfast, and the warm hospitality from our team throughout both stays. Your kind words are a great motivation for all of us.Thank you once again for choosing our hotel and for your trust in us. We sincerely look forward to welcoming you back on your next visit!Warmest regards,Senka Guest Relations Specialist
Dear Guest, Thank you very much for your tlovely review. We’re delighted to hear that you enjoyed our amazing location, clean facilities, and the high level of service throughout the hotel. A special thank-you for highlighting our Therapist Milica— your kind words will be shared with her.Regarding the room upgrade, kindly note that the non-refundable rate booked in advance cannot be changed prior to arrival. Once you arrived, we were happy to offer the best available option. As requested, we upgraded you to the Executive Apartment, the only one of its kind in the hotel and normally offered at a much higher rate, which we were pleased to provide at a special price.We’re glad you enjoyed the added comfort, amenities, late check-out, and airport transfer. Thank you again for your valuable feedback, and we truly look forward to welcome you back on your next trip to Belgrade.Warm regards from whole Envoy Team,Senka Guest Relations Specialist
Dear Valuable Guest, Thank you so much for taking the time to leave us such a positive feedback. We are pleased to hear you enjoyed our tidy facilities, delicious breakfast and amazing location. Although we’re situated right in the heart of Belgrade’s city center, we’re glad that our hotel still offers a peaceful and relaxing atmosphere. We enjoyed the time spent with you and we can not wait to welcoming you back again, for another memorable stay. Sincerely,Senka S. Guest Relations Specialist
Dear Valuable Guest, Thank you for taking the time to leave us a lovely review. We are thrilled to hear your stay was clean, quite and comfortable. We strive to provide an excellent service and it looks like we succeeded. We wish you all the best on your future trips and hope one will bring you back to us!Warm regards,Senka S. Guest Relations Specialist
Dear Valuable Guest, Thank you for taking the time to leave us such a lovely review. Your kind words motivates us to work even harder. Our main goal is to provide an excellent service and it looks like we succeeded. We are please to hear you enjoyed your stay with us and we can not wait to welcome you back for another memorable stay.Warm regards,Senka S. Guest Relations Specialist
Dear Ivan Thank you so much for your warm and thoughtful review! We’re truly happy to know that everything was ready for you when you arrived, especially after a long journey. It’s wonderful that your daughter had a comfortable place to rest and that you felt at ease in the clean and cozy room. We're also delighted that our team made a positive impression with their kindness and care. It was a real pleasure to have you with us, and we look forward to welcoming you back whenever your travels bring you our way!Sincerely,Senka S. Guest Relations Specialist
Dear Guest, Thank you so much for your lovely feedback! We're truly happy to hear that you enjoyed your spacious and peaceful room - it means a lot to us, especially knowing how lively the city can be. We're also glad you liked our breakfast selection! It’s always a pleasure to know our guests feel comfortable and well taken care of. We hope to welcome you back with open arms very soon!Sincerely,Senka S. Guest Relations Specialist
