Dear Ayane, Thank you for choosing Esse Athens for your kind words and for sharing your feedback with us.We are so glad to hear you had a positive experience with our staff and enjoyed the breakfast and cleanliness of your room. We sincerely apologize for the issues you encountered with the hair dryer and the shower. Your comments will be addressed immediately to improve the guest experience. We hope to have the opportunity to welcome you back in the future.With kind regards, Fay GiannopoulouHotel Manager