客户评价
由实住客人提供的真实点评
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Cleanliness was conspicuously disappointing - upon entering the room there was trash (paper wrappers) on the floor, mouldy sink, fecal stains inside the toilet, dust and specks on and inside the bedsheets, greasy light switches, and a coffee machine that would not produce clean water (water remained yellowish with brown precipitate even after the 5th - 6th run with water). Reception was very nice (and helped us book a guided tour at the parliament), but generally was not very receptive to instructions, where requests for simple items (i.e. a toothbrush) fell on deaf ears. The room itself, whilst spacious, did not have a thermostat/other temperature control devices, so it was actually rather hot and stuffy at night, despite our visit in January.
Location is superb (2 minute walk to metro station), and the hotel is centrally located near the old town and parliament.
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Great location, poor possibility for car parking, no individual AC in winter time.
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front desk reception were great (i think their names were iuliana and cosmin) and the location is convenient
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The hotel is in the heart of NOISE. Our room was overlooking the nice park and I paid for the nice view of the park and for central location. But I only arrived to find that there is huge construction in the park, starting from 07:00 am. The noise of the street is unbearable, ambulances all night and even standard traffic noise. The windows are old and not soundproof enough obviously. Also the bar across the entrance has loud music until AFTER midnight and the hotel. We found earplugs on our bed as amenity but they do not block the noise. When I asked for room change from street side to the inner side or other corner, for 4 days they kept telling me it is not possible. When I complained about the noise at the reception, the staff went inside to talk to their manager but the manager did not even bother to come out and explain or apologize in person. Or try to do sth to make the guest more satisfied with the stay. If you have a construction just across the road and that disturbs the guests (very much) you cannot keep selling those rooms for the same price or you should provide amenities to make up for the dissatisfaction. This is not how you manage a hotel. Very unfortunate for you. As for cleanliness of the room, it was good. The breakfast was very good and the Turkish young lady Esma at the breakfast lounge was the ONLY member of the whole hotel staff that knew she was in hotel business. She always had a smiling face and was there for everyone making sure they enjoy their time at the hotel.
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房间不错、位于市中心、附近可以逛一下。但是一到晚上、楼下酒吧非常吵，也无法去禁止他们停下来、喜欢安静的人、不太适合住这里
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房间挺好，设施和服务都不错。
设施：虽然不算很新但质感很好
衞生：衞生做的很到位
环境：地理位置和环境都不错
服务：服务很贴心到位的
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Located in the old town. Nice spacious room with everything. Easy to commute everywhere. Lots of places around to eat.
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The location was great. Right now, there's a massive construction site towards the fountain though, so very noisy, plus the normal traffic on that side of the building. Bathroom was not exactly clean, especially the shower. Staff was friendly.
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酒店位置好距离景点近，非常感谢前台女生！在我需要时给我打印了好几页旅游资料，正是因为这样我在这里又多住了一晚。
机场候机楼门口排队的正规出租车没有打表，司机一路上非常客气地和我攀谈，到酒店只有10公里却向我要400lei（600多人民币），我向他要收据，他不给还狡辩説由于堵车，进入市区后，司机不走主街专走旁边小区里的路，所以用了将近五十分钟，大白天的就发生这样的事，这是敲诈啊，我告诉他去警察局吧，到那里我付你钱，他不去，僵持了两分钟，我説去酒店前台吧，在那里我付你钱，他最终説只要100lei就可以了，这是合理的价格，我付费了，但由于这个人我对这个城市这个国家的第一印象也了打折扣。
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酒店位置绝佳，但唯一不好是在酒吧街上，晚上很吵，尤其是放着打击乐的音乐，一直要闹到临晨两三点，绝对睡不好，跟酒店前台提但貌似也没办法管对面去，房间还行吧，没有特别印象，总之就是一切都中规中矩，餐食也是一样。
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布加勒斯特欧罗巴皇家酒店预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+40-213191798 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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会议室在线预订
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布加勒斯特欧罗巴皇家酒店地址：
Str. Francez? 60, Sector 3, 030106 布加勒斯特, 罗马尼亚
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