Fairfield by Marriott Agra-住客评论

Guest（Couple） 2026-02-01
Nice stuff, great room, good and international breakfast. The only negative thing may be the temperature of the breakfast room (too hot).
酒店回复：
Dear Guest,Thank you for choosing Fairfield by Marriott Agra and for taking the time to share your thoughtful feedback regarding your recent stay.We are delighted to know that you appreciated our team, comfortable room, and the quality and variety of our international breakfast offerings. Your kind words are truly encouraging for all of us.At the same time, we sincerely regret the discomfort caused due to the temperature in the breakfast area. Please be assured that your feedback has been shared with the concerned team for review and necessary adjustments to enhance guest comfort.We truly value your feedback and look forward to welcoming you back soon for an even more pleasant and seamless experience.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott, Agra
Guest（Family） 2026-02-01
Very good hotel in a centrL position. Love the buffet breakfast.
酒店回复：
Dear Guest,Thank you for choosing Fairfield by Marriott Agra for your recent stay and for taking the time to share your valuable feedback. It is truly rewarding to know that you had a pleasant experience with us.We are especially delighted by your kind words about our central location and the buffet breakfast. Your appreciation is a wonderful encouragement for our team, who strive each day to provide comfort, convenience, and memorable dining experiences for our guests.At Fairfield by Marriott, we are committed to delivering warm hospitality and uncomplicated comfort, ensuring every stay is both relaxing and enjoyable. Your feedback inspires us to continue exceeding guest expectations.We sincerely look forward to welcoming you back again soon for another delightful stay.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott Agra
Guest（Solo traveler） 2026-01-01
ショッピングモールに直结なので、スーパーにすぐ行けて便利でした。ホテル到着时した时からチェックアウトまでずっと他の宿泊客の方が食べたと思われるルームサービスの残骸类が扉の前に置きっぱなしになっていることのみ気になりました。
酒店回复：
Dear Guest,Thank you for sharing your feedback with us.We’re glad to know that you found the direct connection to the shopping mall convenient, especially for quick supermarket visits—this is indeed a feature many of our guests appreciate.However, we sincerely regret the inconvenience caused by discarded room service trays being left outside guest rooms throughout your stay. This is certainly not the standard of cleanliness and attentiveness we strive to maintain. Your feedback has been shared with our housekeeping and in-room dining teams to reinforce timely clearance and closer monitoring of the corridors.We truly appreciate you bringing this to our attention, as it helps us improve our service standards. We hope to have the opportunity to welcome you back and provide you with a much more seamless and pleasant experience.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott, Agra
Guest（Family） 2026-01-01
Cleaning was not nice from check in. Bed linen old stain setting done. Toilet and sink are little dirty than other country martiot hotel. I booked for one twin bed room and one king bed room. They assign me in both king bedroom. I went in front and ask for twin room but the hotel occupancy was full and could not provide. So i asked if they could give extra bed as compliment but they refused and said they will change the room next night but not talked or asked the next day. There was slipper in one room and not set in another room so i called them and ask for slippers they said ok but dis not delivered. Also aaked in person but did not receive. Staff was all food and helpful but service was not soo nice than other marriot hotel. I hope they could improve their cleaning in toilet and basin areas and use a nice bed linens.
酒店回复：
Dear Guest,Thank you for taking the time to share your detailed feedback regarding your recent stay at Fairfield by Marriott Agra. We sincerely regret that your experience did not meet the standards you rightfully expect from a Marriott property.Please accept our apologies for the concerns you faced related to room cleanliness, bed linen condition, and the upkeep of the bathroom areas. This is certainly not the experience we aim to deliver, and your comments have been shared with our Housekeeping leadership for immediate review and corrective action, particularly regarding linen quality and hygiene standards.We are also sorry for the inconvenience caused due to the room allocation mismatch and the unfulfilled requests for slippers and an extra bed. While high occupancy did limit our flexibility, we acknowledge that follow-up and communication should have been handled more proactively, especially regarding the proposed room change the following day.We do appreciate your kind words about our team being polite and helpful, and at the same time, we take your feedback on service gaps very seriously. Please be assured that your observations will be used as a learning opportunity to strengthen our service consistency and attention to detail.Your feedback is invaluable to us, and we truly hope you will allow us another opportunity to restore your confidence in Fairfield by Marriott Agra with a much-improved experience in the future.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott Agra
Guest（Solo traveler） 2025-12-01
Excellent stay, very courteous reception staff who assisted me with an early check in promptly. Room Is very modern and clean. Definitely recommend.
酒店回复：
Dear Guest,Thank you for sharing your kind feedback about your stay at Fairfield by Marriott Agra.We are delighted to know that you had an excellent stay and that our reception team was able to assist you promptly with an early check-in. It is also wonderful to hear that you found your room modern, clean, and comfortable.Your recommendation means a great deal to us, and we truly appreciate your trust in Fairfield by Marriott. We look forward to welcoming you back for another pleasant and memorable stay.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott, Agra
Guest（Solo traveler） 2025-12-01
I travelled solo and stayed here for one night and had a great experience overall. The service was excellent on the cold night I arrived, the staff provided an oil?filled heater for my room. The room itself was clean, spacious and comfortable, and the shower worked well. The only downside was the iron: when I tried to iron my dress, it burned a hole in it. I take responsibility for this, but I mention it because the iron is not a proper steam iron, and I assumed it would be fine. I did the morning tour of the Taj and returned just after 12; the hotel was very relaxed about the checkout time and gave me plenty of time to gather my things. I would definitely stay here again.
酒店回复：
Dear Guest,Thank you for choosing Fairfield by Marriott Agra and for sharing such a thoughtful review of your stay.We are delighted to know that you had a great overall experience and that our team was able to make your arrival on a cold night more comfortable by promptly arranging an oil-filled heater. It’s also wonderful to hear that you found your room clean, spacious, and comfortable, and that your shower experience met expectations.We sincerely regret the inconvenience you faced with the iron and truly appreciate you bringing this to our attention. Your feedback has been shared with the concerned team so that the equipment can be checked and improved to prevent any such issues for future guests.We’re especially pleased that you found our checkout process flexible and accommodating after your Taj Mahal tour—ensuring guest comfort and convenience is always a priority for us.Thank you once again for your kind words and for recommending our property. We truly look forward to welcoming you back on your next visit to Agra.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott, Agra
Guest（Couple） 2025-11-01
The hotel was clean and good. Location was easy to reach as well.
酒店回复：
Dear Guest,Thank you for sharing your feedback. We are delighted to hear that you found the hotel clean and easy to reach. Your satisfaction is important to us, and we’re glad your stay was comfortable.We look forward to welcoming you again soon.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott, Agra
Guest（商务旅客） 2025-11-01
这个酒店非常非常坑，故意涨价到1746元，还把空房间数量故意放出来很少，给消费者造成无房可订的错觉，我到店要求取消，前台死活不同意，説了一些冠冕堂皇的理由，真是太垃圾了，大家预订的时候注意?? 这种无房的套路，多多刷刷肯定有房的，阿格拉这种地方基本没什麽人去的。
Guest（Couple） 2025-10-01
Good customer service, loads of shops nearby. Had good breakfast!
酒店回复：
Dear Guest,Thank you for your kind feedback! We’re glad you enjoyed our customer service, convenient location, and breakfast. Your appreciation means a lot to our team, and we hope to welcome you back soon for another enjoyable stay at Fairfield by Marriott Agra.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott Agra
Guest（Traveling with friends） 2025-10-01
I had an amazing experience at this hotel. The staff were friendly and helpful, the room was clean and comfortable, and the location was perfect—just a short drive from the Taj Mahal. The food was delicious, and the overall atmosphere was relaxing. Highly recommended!
酒店回复：
Dear Guest,Thank you for your wonderful feedback. We’re delighted to know you had an amazing experience and enjoyed our hospitality, food, and convenient location near the Taj Mahal. Your kind words about our team and facilities truly mean a lot to us.We look forward to welcoming you back for another memorable stay soon.Warm regards,Amit Kumar MehtaHotel ManagerFairfield by Marriott Agra

Fairfield by Marriott Agra

客户评价 由实住客人提供的真实点评

Guest（Couple） 2026-02-01

Guest（Family） 2026-02-01

Guest（Solo traveler） 2026-01-01

Guest（Family） 2026-01-01

Guest（Solo traveler） 2025-12-01

Guest（Solo traveler） 2025-12-01

Guest（Couple） 2025-11-01

Guest（商务旅客） 2025-11-01

Guest（Couple） 2025-10-01

Guest（Traveling with friends） 2025-10-01

客户评价由实住客人提供的真实点评