法图玛鲁旅馆-住客评论

Guest（Family） 2026-01-01
Great location and clean and tidy rooms, but the resort itself is a little run down and could use a refresh.
酒店回复：
Dear Julian,Thank you for taking your time to leave us a review. We glad you have enjoyed your stay at the Fatumaru Lodge.The Lodge certainly have a scheduled renovation calendar and there will be a lot of changes including exciting experience for our future guests with the extension of the newly bungalows and addition to more amenities will be soon underway. Therefore we would be more than happy to have you book again with us in the future.Best RegardsFatumaru Team
Guest（Other） 2025-12-01
Friendly welcoming helpful staff, clean room, great breakfast. Very central
酒店回复：
Dear Peter,We thrilled to hear that you have enjoyed your stay at the Fatumaru Lodge. We happy to have you book again to stay with us the next time you visit.Warm Regards Fatumaru Team
Guest（Business traveler） 2025-12-01
The reception staff is friendly. The parking is limited but OK if other guest don't all have cars. The rooms have been re-done, a bit local style (i.e. not very well but enough for cosmetic pictures to look good on the reservation sites). View is nice. If you open the wooden louvers (only way to get light in the room), there no screens on the window (all bugs come in). The water pressure in the shower is very low. The toilet seat was half attached. The fuse box of the electric system was worringly wired with cables going every which way. The bed is comfy, the bedding good. There is no cable TV. The wifi speeds are horrendous, can't even load youtube videos in lowest format without interruptions until all guests are out of their rooms.
酒店回复：
Thank you for your feedback and for highlighting both the positives and areas for improvement. We sincerely apologize for the inconveniences you experienced. Following your comments, we have inspected the room and addressed the concerns raised to ensure this does not affect future guests.Regarding internet connectivity, please note that speeds in Vanuatu can be inconsistent and are dependent on local service providers, particularly during peak usage, though we continue to work on improvements.We appreciate you bringing these matters to our attention, as guest feedback helps us improve our services.
Guest（情侣） 2025-12-01
Lage sehr sch?n, Zimmer gross und sch?n eingerichtet. Bett sehr bequem. Personal nicht freundlich und demotiviert.
Guest（Couple） 2025-11-01
Great place to relax Room comfortable Bed really comfy Great view from balcony Good for swimming on high tide Nice pool as well
Guest（其他） 2025-10-01
Situated beautifully on the water Clean, quiet and nicely appointed. The staff was very engaging, helpful and knowledgeable!
酒店回复：
Thank you for your review. Hope to see you again.
Guest（其他） 2025-09-01
Good value for money We stayed in September and the weather was good. The hotel staff were really friendly, and the room was cleaned and the towels were changed every day
酒店回复：
Hi,Thank you for your feedback. We're glad that you enjoyed your stay. Hope to see you sometime again soon
Guest（Family） 2025-08-01
Beautiful property and view of the bay. Well maintained and very comfortable apartments. Best of all, the staff are very kind and helpful.
酒店回复：
Dear David,Thank you for taking your time to leave us a review.We glad you have enjoyed your stay.It has been a pleasure hosting you.We looking forward to have you book again with us in the future.Warm RegardsFatumaru Team
Guest（独自旅游） 2025-05-01
挺好的，没想到景色很好，性价比很高
酒店回复：
感谢您的评价。很高兴您喜欢我们这里的住宿。希望不久能再见到您。
Guest（独自旅游） 2025-05-01
The staffs are exceptionally helpful and warm, The location is perfect to access to most important points in Vanuatu
酒店回复：
Dear Nikigel,We’re glad that you enjoyed your stay with us. We truly appreciate your kind words about the hospitality of our staff — your feedback inspires us to strive even harder to provide the best service to all our guests.Hope to see you again sometime soon!Warm regards,Fatumaru Lodge

法图玛鲁旅馆

客户评价 由实住客人提供的真实点评

Guest（Family） 2026-01-01

Guest（Other） 2025-12-01

Guest（Business traveler） 2025-12-01

Guest（情侣） 2025-12-01

Guest（Couple） 2025-11-01

Guest（其他） 2025-10-01

Guest（其他） 2025-09-01

Guest（Family） 2025-08-01

Guest（独自旅游） 2025-05-01

Guest（独自旅游） 2025-05-01

客户评价由实住客人提供的真实点评