Thank you for sharing your feedback. We’re glad you appreciated our convenient location near Russell Square Station and King’s Cross. We’re very sorry to hear about the issues you experienced with the facilities and maintenance during your stay. Your comments about the bathrooms, elevator access, and bed features have been noted, and we’ll address these with our maintenance and housekeeping teams to improve the guest experience. We appreciate your input and hope you’ll consider giving us another chance in the future.Generator London
