Thank you so much for your kind words regarding your recent stay with us.We are thrilled to hear that you found your room clean and comfortable. It is also wonderful to know that you enjoyed your dining experience at the Slope Restaurant and found our spa services to be a highlight of your visit.We truly appreciate your feedback and look forward to welcoming you back to Gravity Haus again soon
Thank you for the 8/10 review and for sharing such thoughtful feedback. We’re happy to hear you enjoyed the gym and spa, especially the sauna, and that dinner at The Slope Room continues to be a highlight.We appreciate your notes on breakfast and coffee, as well as the comments regarding room wear and maintenance. Your feedback is helpful and has been shared with our team as we work to keep the property in great shape. We’re glad you found good overall value for Vail and hope to welcome you back again soon.
Thank you for sharing your experience. I’m glad you enjoyed our amenities, but I sincerely apologize for the staffing gaps in our spa and any disappointment regarding our 9 PM closing time.We aim to provide a seamless recovery experience for all adventurers, and your feedback regarding our hours and service consistency has been shared with our leadership team for review. We hope to welcome you back for a more complete stay in the future. Best, Nadine Hinkle | General Manager
Thank you for taking the time to share your feedback. We are glad you chose to stay with us, but we sincerely apologize for the frustrations you experienced regarding the room temperature, restaurant availability, and street noise.Air Conditioning: We understand that even at an unseasonably warm 65 degrees our rooms can feel warm, and we are happy to provide extra fans or assist with ventilation to make your stay more comfortable next time.Dining Availability: Our on-site restaurant, Slope Room, is a local favorite and can book up quickly during peak times. We highly recommend making online reservations in advance to ensure you have a table waiting for you.Room Noise: Being in the heart of Vail Village puts you steps from the action, but we know the sounds of the village can be disruptive. For your next visit, please let us know you are a light sleeper, and we will do our absolute best to place you in a quieter room.-The Gravity Haus Team
?Muchas gracias por la calificación de 10/10! Nos alegra mucho saber que tuvo una excelente estancia y agradecemos que comparta la recomendación sobre el estacionamiento cercano. Esperamos darle la bienvenida nuevamente muy pronto.
Thank you so much for the perfect 10/10 review! We’re thrilled to hear how pleased you were with your stay and that you enjoyed the clean, comfortable rooms and warm, cozy decor. It’s wonderful to know our team was friendly and helpful with local recommendations. We truly appreciate the recommendation and look forward to welcoming you back in the future!
Thank you for the 8/10 review and for taking the time to share your detailed feedback. We’re glad you enjoyed our central location, friendly staff, updated common areas, and amenities like the gym, sauna, and steam room. It’s also great to hear the fireplace added to your room experience.We appreciate you noting the challenges with parking, sound transfer between rooms, and the bathroom condition. Your comments regarding the shower size and odor have been shared with our team, as they help us identify areas needing attention and improvement. Thank you again for your honest feedback, and we hope to have the opportunity to welcome you back for an even better stay in the future.
