We visited The Highway Inn for one night at the end of November. Though there is no parking at the hotel itself, there is free parking nearby (although signs say there is a 12 hour restriction, I was told this was for Covid and is no longer enforced) As soon as we arrived at the hotel we were struck by the atmosphere and the friendliness of the staff. While we were being shown to our room we were also made aware of the "Pantry" where cakes, snacks and coffee were available if you ran out in your room. Our room was "Surprise" and it was very clean, and very cosy. An additional heater was available which was a great addition on a very cold day. The bar is small but very nice, and again the staff were excellent. Linzi and her colleagues looked after us throughout our stay. We had booked Toro (on site restaurant) for our evening meal. It is a Tapas restaurant (though I understand other options are available) Our meal was excellent. During our stay we thoroughly enjoyed the lovely town of Burford and it's lovely shops and pubs. The Oxford Shirt Company is a remarkable shop and well worth a visit. We drank in The Bull (sister hotel to The Highway) and Burford House. Both were excellent. We are already planning a Christmas trip to Borford for next year. We will definitely be looking to stay at The Highway Inn, and we really hope that Linzi and the other staff are still there to provide their excellent hospitality.
After carefully selecting overnight accommodation in Burford, was very disappointed in our experience. The website showed helpful pictures of the bedrooms, which was great and one of the reasons why we chose the Highway, as we felt we could see exactly what we were getting - which isn't always the case with other websites. I specifically enquired about which room would be quietest, as we didn't want to be disturbed by noise from the bar or beer garden. I was told that Kiss was the quietest room. This didn't turn out to be correct at all, as when we opened the window to let air in, we could clearly hear everything going on in the beer garden. The room was disappointing - gloomy and badly lit. The fixtures - such as they were - were cheap-looking. There was no wardrobe, the only way to hand clothes was on a flimsy rail attached to a bookshelf, which looked as though it was about to come away from the wall. This was also useless for long garments e.g trousers, as the luggage rack (and a large and very unattractive chair) were underneath the shelf. The bedside tables were tiny, flimsy and cheap-looking. the bathroom was OK, but very much on the small side, with the sink right next to the toilet, so when using the sink water splashed all over the toilet. The sink was not practical at all, it was all about design and not practicality i.e. when trying to clean our teeth, the water faucet was right in our faces, and couldn't be moved. There was no TV in the room - we have never stayed anywhere without a TV! Not that we watch loads of TV, but we do like to relax with the TV for an hour before going out for dinner. There was no tea/coffee making kit, instead we had to go down the corridor to a pantry to make a drink. Really not a relaxing experience, and not great when doing that first thing in the morning after getting up - having to go down the corridor in my dressing gown. Plus, the pantry sink had the same stupid sink and tap as our bedroom, which made it nearly impossible to fill the kettle. The kettle was a fancy digital one, which was difficult to use. At breakfast, there was no cereal or fruit to have pre-cooked breakfast, and we weren't offered any toast. The breakfast was quite nice, but there was no emphasis on locally sourced products, which again is unusual and disappointing. On the plus side, the lady who checked us in(Lindsey, I think?) was exceptionally warm, friendly and helpful. Parking was an issue - the place we'd been advised to park (village car park) was closed for the period we were there. However, Lindsey was incredibly helpful in letting us have her space over the road when she clocked off shift. In summary, very disappointing experience for £150 - to be honest, we've had much more comfortable and well-equipped stays in Premier Inns. The owners should go back to basics and research what customers actually want and need.
Great location and the building was full of character and quirkiness. The rooms were comfortable and the location is perfect for the high streets shops, pubs and cafes. The slight disappointments were no tv in our room and our room had such poor lighting making it impossible to get ready to go out. We found this in our friends rooms too. The cupboard room on the landing, for teas and coffees, was very well laid out but you cant beat your own tea making facilities in your own room. Much easier for that early morning cuppa. Lets end on a high because our breakfast was amazing and the staff were extremely friendly and attentive.
Lovely bar, restaurant, hotel in beautiful Burford. We stayed in a lovely sized room with en-suite bathroom. I believe the hotel is now being closed for 4 months for a refurb. Hopefully they keep the character of the building as it is. The lovely Charlotte is an absolute credit to the place. So friendly, professional and helpful and Hilary was a joy at breakfast time too. Hopefully these two will still be there when we come back again next year for the Festival.
What a lovely stay we had at the Highway Inn whilst visiting from Zambia. What made it more special, were the staff - so friendly and welcoming. The rooms, extremely comfortable and cosy. The breakfast was just perfect. Thank you !!! We will definitely be back, and highly recommend it.
Nous avons découvert le restaurant, conseillé par un autre pub de Burford. Nous avons adoré ! Tellement que nous avons d?né plusieurs fois dans cet établissement ! Le service était super et les plats délicieux ! Nous le conseillons fortement !!
酒店回复:
Thank you for your kind review, we are so pleased that you enjoyed your visit so much that you returned several times! We look forward to seeing you again in the future
My wife and I celebrated New Year's Eve in the Highway Inn last night and were treated to a great food and drinks menu. The courses we had were all superb but the 'thing' that made the night so memorable was the welcome we received from the 3 female members of staff working in the bar area and the service they provided. I'm afraid I can only remember one name, Lyndsay, but they were all so engaging and bubbly. It was one of the best New Year's Eve we have had in many years. The party on the table opposite ours played their part too!
We had a lovely stay here for a couple of nights in January 24. The staff are friendly and very attentive. The place has a very relaxed feel which was what we were looking for on this trip. I understand the Inn is closing for a revamp this year but my room was comfortable and nicely decorated. The food was lovely. We paid for B&B which includes a continental breakfast with an additional cooked menu at charge. However this is not expensive. I did have one issue but it was resolved with no quibble from staff who responded very professionally, I was really impressed. The hotel location is good as it's right on the high street. There is no parking at hotel but I parked my car for free for the whole stay on the opposite side of the road to the hotel. Burford has a lovely High Street with independent shops which we enjoyed browsing. We also booked some treatments at The Studio beauty salon on the High Street which were a real treat.
Popped in for a midweek meal with a pint and was not disappointed. Homemade pie with mash and veg, washed down with a cracking ale. Served by a naughty christmas elf though ??. Could do a lot worse than this cozy pub with an open fire on a cold winters night.
met up with family for drinks and food.nice beers and the food was excellent.the staff were brilliant.i couldnt get a taxi to where i was staying so a member of staff gave me a lift to my hotel about 2 miles away will definately return.scott tom and family