Whitney, thank you for taking the time to share your feedback and for rating your stay an 8 out of 10. We sincerely apologize for your dining experience not meeting expectations. Cleanliness and attentive service are very important to us, and we’re disappointed to hear about the issues you encountered with the food temperature, dining room condition, and level of service. Your comments have been shared with our food and beverage leadership team so they can address these matters directly. We truly appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to provide the quality experience you deserve.
Amanda, thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by the loud AC/heat unit and the TV not being properly set up—this is certainly not the experience we aim to provide, and we appreciate you bringing it to our attention so we can address these issues with our maintenance team.That said, we’re glad to hear you still enjoyed your New Year’s Eve stay, found our location convenient to Adkins Ford Arena, and experienced top-notch service from our team. Your kind words about our staff truly mean a lot.We hope you’ll consider giving us another opportunity in the future so we can provide a more seamless and comfortable stay.
Lonnie, thank you for your 8 out of 10 rating and for sharing your feedback! We’re glad to hear everything was fine and that our team made a positive impression with their friendliness. We understand that paid parking can be a downside, especially downtown, and we appreciate your understanding of the area. We hope to welcome you back again soon and make your next stay even better!
Karen, thank you for your 8 out of 10 review! We’re so glad you enjoyed our cool buildings, clean rooms, and the friendliness of our staff. It’s great to hear we were a nice stop on your way to Key West. We truly appreciate you choosing to stay with us and would love to welcome you back again on your next trip!
Andrea, thank you so much for the perfect 10 out of 10 rating! We’re delighted to hear that you enjoyed the unique room furnishings and found the bed comfortable. We love offering something a little different from the average hotel, and it’s wonderful to know it stood out to you. We truly appreciate your kind feedback and hope to welcome you back again soon!
Jan, thank you so much for the perfect 10 out of 10! We truly appreciate your loyalty and kind words about our clean rooms, well-kept property, and pleasant staff. It means a lot to know we’re your go-to choice for short visits to Athens. We look forward to welcoming you back again very soon!
Amy, thank you for taking the time to share your feedback and for rating your stay an 8 out of 10. We’re glad to hear you found your room clean and spacious, enjoyed our convenient walking-distance location to downtown and campus, and had a pleasant check-in experience with our team. We also appreciate your comments regarding the air conditioner and will share this feedback with our maintenance team as we continue working to improve our guests’ comfort. We hope to have the opportunity to welcome you back and provide an even better stay next time.
Amy. thank you so much for your wonderful review! We’re thrilled to hear you loved the room and your stay overall. We also truly appreciate your feedback regarding the pull-out bed—thank you for bringing that to our attention. We’ll make sure to provide a full set of sheets and a proper comforter moving forward so all our guests are completely comfortable. We hope to welcome you back for another stay soon!
