Thank you very much for your kind feedback.We are delighted to hear that you appreciated the cleanliness of your room, the friendliness of our team, and our central location close to restaurants and shops. Your satisfaction is our greatest reward.We also sincerely thank you for bringing to our attention your remarks regarding the parking area and the parking elevator. Please rest assured that your comments have been shared with our management team, and corrective measures will be taken to ensure these areas meet the high standards of comfort and cleanliness expected from a five-star establishment.We truly value your input and hope to have the pleasure of welcoming you back soon for an even more flawless experience.
Bonjour Valery,Merci pour vos gentils mots à l’égard de notre équipe. Vos commentaires seront partagés avec nos collègues, qui seront ravis de les lire.Nous vous remercions de votre confiance et espérons vous accueillir à nouveau très prochainement.
Hello Lyse,Thank you very much for your perfect rating! We’re delighted to hear that you enjoyed our beds and pillows, as well as the convenient grab-and-go breakfast. We’re also happy that the location of the hotel met your needs. We hope to welcome you back again soon.
Bonjour Manon,Merci d’avoir pris le temps de partager vos impressions. Nous sommes heureux de savoir que vous avez apprécié notre emplacement, l’accueil de notre équipe ainsi que la propreté.Nous prenons bien note de votre commentaire concernant le tapis. Nous espérons tout de même avoir la chance de vous accueillir à nouveau.
Bonjour M. Cournoyer,Merci du fond du c?ur pour votre confiance renouvelée et pour ce superbe message!C’est toujours un vrai plaisir pour notre équipe de vous accueillir et de contribuer à rendre vos séjours agréables.à très bient?t au Alt H?tel!
Dear Danette,Thank you so much for your wonderful review and great rating!We're thrilled to hear that you loved the room, found the bedding fabulous, and appreciated the peaceful atmosphere. It's always a pleasure, we truly value your loyalty.We look forward to seeing you again on your next visit!
Hello Stephen,Thank you for taking the time to share your feedback. We’re glad to hear you appreciated the luxurious feel of the quilt-filled pillows, but we’re sorry to hear that the support wasn’t ideal for you. We truly value your input and will take it into consideration as we continue to improve our guest experience.We hope to welcome you back in the future and provide an even more comfortable stay.
Thank you for taking the time to share your feedback following your recent stay with us, Abhishek!We’re pleased to hear that you had a good overall experience. Your kind words about our team are truly appreciated.We also value your constructive comments. While our hotel concept differs from more traditional 4-star properties, we understand that expectations can vary, We hope to have the opportunity to welcome you again in the future for an even better experience.
Hi Martin,Thank you for your feedback, it’s truly appreciated! We look forward to welcoming you back to the hotel during your next visit to Quebec City. For future stays, please feel free to inform us if you would like to store any items in the freezer, we would be happy to accommodate you.
Bonjour Magali,Un immense merci pour votre superbe commentaire! Nous sommes ravis de savoir que vous avez apprécié notre emplacement central (même avec les travaux aux alentours) ainsi que la tranquillité des lieux. C’est un vrai plaisir de lire que notre équipe a su vous offrir un accueil à la hauteur de vos attentes.Ce sera un grand bonheur de vous accueillir à nouveau lors de votre prochain passage à Québec !
