Thank you for sharing your feedback with us. We’re sorry to hear that the room temperature was not as comfortable as expected during your stay. Our central heating system is designed to maintain a consistent environment, but we understand that preferences can vary. We’ll review this with our team to ensure adjustments are made where possible, and we encourage guests to reach out to our front desk during their stay so we can provide immediate assistance, such as portable heaters or extra blankets. We truly appreciate your input and hope to welcome you back for a more comfortable experience.
We appreciate you taking the time to share your experience. It’s great to know everything met your expectations. We look forward to hosting you again.
Dear Santiago,Thank you so much for your thoughtful feedback! We're delighted to hear that you enjoyed our central location, the cleanliness, and the spaciousness of the rooms. It’s great to know the breakfast and parking also met your expectations.We do appreciate your comment about the height of the bathtub. Your insight is incredibly valuable, and we’ll definitely consider ways to improve accessibility and comfort for all our guests.We hope to welcome you again soon!
