Thanks for your review, Hope to see you again soon
Thank you for sharing your feedback.We’re sorry to hear that your check-in experience didn’t go as smoothly as expected. You happened to arrive during a training period for one of our new team members, which is something that naturally occurs from time to time. We appreciate your patience and understanding in such situations.As for the additional charges mentioned, the city tax is a standard local fee that applies to all accommodations in Bratislava and is collected at check-in, as per municipal regulations. We always aim to communicate this transparently during the booking process.We hope the rest of your stay was pleasant, and we do thank you again for your visit.Best regards,
