Dear Adriana,Thank you for taking the time to share your experience with us. We’re so pleased to hear that you appreciated our unbeatable location, stylish design, and overall comfort.We also truly value your honest feedback regarding the room size and view. We understand that space can make a significant difference, especially when traveling with more luggage, and we regret that we weren’t able to offer an upgrade during your stay. You're absolutely right—booking a front-facing room can provide a different experience, and we always encourage guests to reach out in advance so we can recommend the best option for their needs.We hope to welcome you again in the future—perhaps for a shorter stay or in one of our larger rooms—so you can enjoy a more spacious and comfortable visit.Warm regards,Sansebay team.
Dear Donna,Thank you so much for your kind words and for choosing to stay with us during your visit to San Sebastián. We're delighted to hear you enjoyed the charm of our hotel, our friendly staff, and the unbeatable location close to the beach and restaurants.We also appreciate your feedback regarding the visibility into your room from the outside. We understand how important privacy is and will certainly take your comment into account as we continue to improve the guest experience.It’s great to know that you enjoyed our restaurant offerings in the morning—there’s nothing like starting the day with a good coffee and fresh breakfast!We’d be honored to welcome you back on your next trip to San Sebastián.Warm regards,Sansebay team.
