Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and our amenities. We look forward to welcoming you back next time!
Firstly, we would like to express our sincere gratitude for your kind words about our air conditioning and the trust you've placed in our hotel cleaners. It means a lot to us to know that you have been comfortable and content during your time here.However, we are writing to extend our heartfelt apologies for the inconvenience you experienced with our room service. We deeply regret any mistakes made during your recent order. Providing excellent service is our top priority, and it pains us to learn that we fell short of your expectations on this occasion. We have already addressed the issue with our room service team, and we are taking steps to prevent such occurrences in the future.RegardsMd. Rakibul HasanSales ManagerHOTEL SARINA, DHAKA
