The room was very cute and boutique like; great for a one night stay. Impressed with the Nespresso machine and a local winery bottle of Chardonnay in the room. Staff were amazing!
The hotel is located at a noisy intersection in a downtown area that is past its prime. The staff was indifferent. The room was small though it had been seen recent updating.
The Sofia hotel was about what we had expected. When we got there, there were immediately daily fees that we hadn’t necessarily expected on top of the room charge, plus $40 per day for parking (which wasn’t surprising). The hotel itself was small with not really anything going on in it. The rooms were very small also. The hotel itself was clean enough, and so were the rooms. We did have rats or mice in our a/c vents that woke us up most nights squeaking and running around. They also made a ton of noise during the day but we tried to ignore it. We considered asking to move rooms but never did, which is on us lol. The housekeepers came in every day and cleaned the room nicely and added more coffee pods. The shower also leaked pretty bad. Overall, it was right downtown and in a safe enough area, which was good enough for us.
The staffs were kind and told me they will provide the upgraded room, but the room was very tiny and smelled bad in the toilet. The desk area was not cleaned properly, I cleaned it with my wipes. The amenities they provide are not worthy. The heater was so loud and was not affective, so I did not use it. I'm so glad I did not stay any longer than a night. The window blockout curtains had much gap in between, did not block much.
The hotel itself is very nice, but the rooms are very small, but comfortable. The add is misleading since there is no restaurant on site as advertised, and no free drinks upon checkin as advertised. There are no amenities at the hotel (no pool, gym, snacks, ice maker, etc) but they still charge an undisclosed $20 daily resort amenities charge? Otherwise it is a clean and comfortable hotel.
Upon checking in they added a mandatory amenities fee of $17.65 per night. This was not disclosed before booking. I am not sure what the “amenities” were. They did give me a bottle of water. The gym wasn’t that nice, the room was very small and the bed was not comfortable. The TV also had no sound.
This hotel is conveniently located as a close drive to the airport and the Convention Center, where I attended a conference. Room is small but clean. Hotel is very quiet. Friendly staff. Did not seem to be near any convenience stores for snacks but they at least have drinks (possibly more) available for purchase at the front desk. I had thought about bringing my family along, but considering how small the room is, I'm glad I didn't. I would stay again for a solo trip, though.
酒店回复：
Hello and thank you for staying with us. Great to hear that you enjoyed your stay and we do have short term plans to include an entire lobby snack shop for our guests. Thanks again
