伊莱姆酒店-住客评论

Guest（Couple） 2026-02-01
The room was dirty, bathroom was dirty, there was a big gap under door so you could hear everything in the lobby, hallways, etc., breakfast was not the best as advertised, towels had stains and hair on them.
Guest（Other） 2026-02-01
Staff was very friendly and helpful. The room was clean and bed comfortable! We enjoyed our stay will definitely stay again when in Houston for an event.
Guest（Other） 2026-02-01
The staff was so nice and the room was wonderful. The mini fridge was so cute, I’m not looking for one for the house. If I had any complaints it would be that the parking lot could use some more lighting & to be cleaned up. I assume they’re mid-renovation just based on what was in the lot.
Guest（Other） 2026-01-01
The rooms are clean and comfortable. Staff is extremely friendly and helpful. A very safe location, with many dining options.
Guest（Other） 2026-01-01
Great atmosphere and great staff. Great job of protecting peace of your guests and cleanliness of the property. Update washer and dryer and Computer service please for business people. Great service ??
Guest（Business traveler） 2026-01-01
Room was very clean and staff wonderful. Only issue I had was there was no hair dryer in the room, however, when requested it was promptly delivered
Guest（Business traveler） 2026-01-01
Staffs are helpful. The breakfast is limited but they serve hot ones. The room and bedroom were well maintained. The only issue was curtain and plenty of street light enters in nighttime.
酒店回复：
Dear Valued Guest,Your candor in leaving a nice review is appreciated. I'm glad you were satisfied and my staff was touched by your thoughtfulness. Comments like yours encourage us to continue working hard so our guests’ experiences are enjoyable. I have shared your comments with our entire hotel staff and management. At Your ServiceLeo Silva, CHAArea Manager
Guest（Other） 2026-01-01
T.V. remote was missing from the room. When I asked for one, the staff gave me one that only turned the T.V. on and off, and adjusted the volume. The remote did not change channels or provide any other functions
酒店回复：
Dear Valued Guest,Your candor in leaving a nice review is appreciated. I'm glad you were satisfied and my staff was touched by your thoughtfulness. My apologies for the T.V remote issue. Comments like yours encourage us to continue working hard so our guests’ experiences are enjoyable. I have shared your comments with our entire hotel staff and management.At Your ServiceLeo Silva, CHAArea Manager
Guest（Other） 2026-01-01
The staff is excellent and the best part of the stay. Rooms felt clean for the most part, you can tell it was a remodel of an older hotel and some corners were skipped on completion. Convenient to the Med Center and staff is helpful is scheduling Uber rides.
酒店回复：
Dear Valued Guest,Your candor in leaving a nice review is appreciated. I'm glad you were satisfied and my staff was touched by your thoughtfulness. Comments like yours encourage us to continue working hard so our guests’ experiences are enjoyable. I have shared your comments with our entire hotel staff and management. At Your ServiceLeo Silva, CHAArea Manager
Guest（Business traveler） 2026-01-01
Bacon can definitely be cooked a bit longer to give it that crisp/crunchy taste. Variety is key. Rooms are comfortable and staff is amazing!!!

伊莱姆酒店

客户评价 由实住客人提供的真实点评

Guest（Couple） 2026-02-01

Guest（Other） 2026-02-01

Guest（Other） 2026-02-01

Guest（Other） 2026-01-01

Guest（Other） 2026-01-01

Guest（Business traveler） 2026-01-01

Guest（Business traveler） 2026-01-01

Guest（Other） 2026-01-01

Guest（Other） 2026-01-01

Guest（Business traveler） 2026-01-01

客户评价由实住客人提供的真实点评