Iberostar Selection Eolia Djerba-住客评论

Guest（家庭旅游） 2025-10-01
Nous avons passé un séjour exceptionnel dans cet établissement. Tout était parfait du début à la fin. L'h?tel est très propre et parfaitement entretenu, aussi bien les chambres que les espaces communs. La plage est magnifique, propre et bien aménagée, un vrai plaisir pour s'y détendre chaque jour ! Un grand bravo à tout le personnel, toujours souriant et aux petits soins : ?? Mention spéciale à Hedi au buffet, toujours attentif et professionnel et à Nadia pour sa bonne humeur et son sourire A Wassin au bar pour son accueil chaleureux ?? Et un énorme coup de c?ur pour Malek au bar pour ses délicieux cocktails, son service impeccable et sa gentillesse Grace à eux et à toute l'équipe notre séjour a été encore plus agréable. Nous recommandons également Momo et Sadok pour les activités : quad, jetski et ballade en dromadaire, tout était au top. Merci à l'Iberostar Eolia pour cette belle expérience tunisienne, remplie de sourires, de soleil et de moments authentiques.
酒店回复：
Cher Client, Nous sommes très heureux de lire que notre h?tel Iberostar vous a permis de passer une agréable instance parmi nous. A très bient?t. Cordialement, Quality Manager Iberostar Selection Eolia Djerba
Guest（Family） 2025-09-01
Beautiful property , friendly Staff , right on the ocean . We enjoyed our experience.
酒店回复：
Dear Roxane,Thank you very much for these kind words after your recent stay at our wonderful Iberostar hotel and the review that you have shared. Please come back and see us again soon.Regards,Quality ManagerIberostar Selection Eolia Djerba
Guest（情侣） 2025-09-01
Wit hatten einen tollen entspannten Urlaub zu zweit. Hotel war toll, essen stets lecker und das Personal i.d.R. zuvorkommend. Einige kleinere Mankos (Verfügbarkeit sauberer Tische auf der Au?enterrasse, Essen musste fast immer nachgesalzen werden, Verfügbarkeit der Salz- und Pfefferstreuer, schwankender Barservice hinsichtlich Coctailqualit?t) haben aber den Spa? und die anderen tollen Aspekte des Hotels nicht ruiniert. Danke Iberostar.
酒店回复：
Sehr geehrter Gast,recht herzlichen Dank für Ihren Kommentar und Ihre in Anspruch genommene Zeit. Da wir uns t?glich bemühen, den einzelnen Wünschen unserer G?ste entgegenzukommen, um ihnen einen rundum wundervollen Urlaub zu bieten, sind wir von Ihren freundlichen Worten natürlich begeistert. Wir hoffen, Sie bald wieder bei uns begrü?en zu dürfen.Mit freundlichen Grü?enQuality ManagerIberostar Waves Mehari Djerba
Guest（Family） 2025-09-01
Our two families had a fabulous 4-day resort experience, 10 out of 10. The staff throughout the hotel was super pleasant and accommodating, and the food at the restaurant was exceptional. We also enjoyed the different sized pools and the jacuzzi’s on the roof with sea views.
酒店回复：
Dear guest, Thank you for sending us your feedback, we are very pleased that you enjoyed your stay. Please come back and visit us again soon. Regards, Quality Manager Iberostar Selection Eolia Djerba
Guest（Traveling with friends） 2025-09-01
I had a lovely stay at Iberostar Eolia Djerba. The room was clean, comfortable, and nicely set up, which made it very relaxing. The beach was also beautiful – well kept, spacious, and perfect for enjoying the sun and sea. Overall, a pleasant experience with both the accommodation and the beach being real highlights.
酒店回复：
Dear Diana, We are grateful to hear that you had a pleasant stay with us. Your feedback is important to us and greatly appreciated. We are thrilled to know that you enjoyed your time here, and we would be delighted to have the opportunity to welcome you back in the future. Kind regards, Quality Manager Iberostar Selection Eolia Djerba
Guest（Traveling with friends） 2025-09-01
I had a wonderful stay at Iberostar Eolia in Djerba. The beach and sea are absolutely beautiful – clear, calm and perfect for relaxing. The food was very good with plenty of choice and good quality. The animation team made the experience even better – always friendly and full of energy. A special mention goes to Tito, Amal and Akon, who were especially welcoming and made the activities so much fun. Overall, a great mix of relaxation and entertainment – I’d happily come back!
酒店回复：
Dear Guest, It brings us great joy to hear that you had a pleasant experience during your stay at our hotel. We sincerely appreciate your kind review and your valuable feedback. We would be honoured to welcome you back for another exceptional stay in the near future. Regards, Quality Manager Iberostar Selection Eolia Djerba
Guest（Family） 2025-08-01
I absolutely loved my stay at Iberostar Eriola Djerba! I spent a week there this year and had also visited last year. This time, we especially loved the food—everything was amazing. The service, pool, entertainment, and activities were all top-notch. We had a fantastic time and will definitely be back again next year. The only minor downsides were the music and gluten-free options. Coming from America, I was hoping for more North African music around the pool and beach areas, but most of the time, Caribbean tunes were playing. If I had wanted that, I could have gone to Mexico or the Dominican Republic. Every day by the pool, I’d hear songs mentioning Santo Domingo or Puerto Rico. On Monday, the music was very slow—piano versions of hits like “Unbreak My Heart” and Usher songs—and when I asked the lifeguard to change it, he wasn’t very receptive. I would have loved to hear more music from artists like Dystinct, Soolking, Ma?tre Gims, and Cheb Khaled to give a true North African vibe. As someone with a gluten allergy, breakfast was particularly tough to navigate. I would have loved more gluten-free carb options, such as gluten-free pasta for lunch and dinner or gluten-free bread in the mornings. the mornings were tough to navigate as i said- i could not find much Other than the music and gluten-free limitations, everything about this resort was fantastic. We truly enjoyed our stay and can’t wait to return next year! Great service and staff! thank you
酒店回复：
Dear guest, We are so grateful to receive feedback like yours from our valued guests. We truly hope to have the honour of seeing you again in the not too distant future. Best Regards, Quality Manager Iberostar Selection Eolia Djerba
Guest（情侣） 2025-08-01
H?tel de bonne tenue en général, personnel accueillant attentif à vos demandes, à noter une erreur de catégorie de chambre à notre arrivée vite( inférieur à celle demandée) réparé le lendemain , par contre beaucoup de monde ( 800 personnes) en majorité des locaux avec enfants bruyants, c?té restauration aux buffets trop de mélange de produits,moins qualitatif et plus simple serait mieux, par contre aux 3 restaurants sur réservation très bien surtout celui de la mer , on peu regretter lendemain manque de respect de la part de certains clients ( torse nu au restaurant, assiettes débordante de nourriture non consommée, réservation des transats à la piscine et à la plage des l aube cela ne pourrait se faire sans une certaine complicité alors qu il n y a pas de plagiste Petite remarque sur la propreté pas à la hauteur d un 5 étoiles ( voir le grill pain par exemple Nous avons quand même un bon séjour pour un h?tel plus proche du 4 étoiles
酒店回复：
Cher Client, Merci infiniment d'avoir pris le temps de nous laisser un avis suite à vos dernières vacances dans notre établissement. Nous vous remercions de nous avoir fait part de vos impressions nous permettant ainsi d'identifier et de corriger les détails que vous évoquez et qui méritent notre attention . Nous espérons avoir l'opportunité et l'honneur de vous accueillir à nouveau dans notre établissement. Cordialement, Quality Manager Iberostar Selection Eolia Djerba
Guest（情侣） 2025-08-01
Everything was good, perfect… only the service was terrible honestly
Guest（Couple） 2025-06-01
Very positive: Professionalism and politeness of the whole staff, in particular the restaurant management and the room service. Very tolerant and multilingual staff overall. Very good also the renovated parts of the hotel, the garden, the garden pavillon and the hotel-own beach, as well as the extensive selection of food and drinks in the all- inclusive category. Good: Overall rating of renovated 3rd floor inner garden view court- facing rooms is good: spacious, lots of storage space & areas, good mattress, sofa lounger can be used as additional adult bed, clean, good ar conditioning, natural ventilation & temperature regulation, enough sun and light in the room, nice balcony, nicely moderate & tasteful evening entertainment. Room for improvement: Separate "toilet- cabinet" much too small and lacking air & space for individual necessities, changeable water temp in shower, unpractical wall-mounted bottle opener, noticeable moist scent in ground-level rooms & corridors, lack of airport transfer service, lack of hotel-managed/hotel-arranged excursion program. No supermarket, choice of shops & restaurants in the near vicinity, no interesting sights in the surroundings, unattractive walking on the land side. Very negative: We had to change rooms twice during the first 2 days. The 1st offered ground floor garden view room had a moist scent and lacked sunlight. The 2nd street-facing 3rd floor room was unbearably loud from midnight to 4 AM due to a disco right across the street.
酒店回复：
Dear Andreas,Thank you for allowing us to serve you and for writing about your holiday experience with us. We also welcome your constructive critique and will relay it internally to the relevant departments for their consideration. We hope you come back again soon so we can truly satisfy you, and we wish you well.Best Regards,Quality ManagerIberostar Selection Eolia Djerba

Iberostar Selection Eolia Djerba

客户评价 由实住客人提供的真实点评

Guest（家庭旅游） 2025-10-01

Guest（Family） 2025-09-01

Guest（情侣） 2025-09-01

Guest（Family） 2025-09-01

Guest（Traveling with friends） 2025-09-01

Guest（Traveling with friends） 2025-09-01

Guest（Family） 2025-08-01

Guest（情侣） 2025-08-01

Guest（情侣） 2025-08-01

Guest（Couple） 2025-06-01

客户评价由实住客人提供的真实点评