Dear guest, Within the details that you have stated, it has been understood in the interviews made with both the relevant personnel and other employees that there has not been a situation that can be described as harassment in our hotel, and you have been informed about this issue. In addition, the person concerned is not currently working at our hotel. The content and pricing of the dinner was shared verbally and in writing with the representative of the group you were staying with. All of our appetizers and meals made from carefully selected natural products were specially prepared for you. Although all group members left with satisfaction and thanks, we regret that we could not please you. If you had conveyed your complaints about the room to us during your stay at our hotel, I could have had your room changed. We are very sorry that your accommodation experience was negative.
