英德拉玛雅泳池别墅-住客评论

Guest user（夫妻／情侣） 2024-09-01
We stayed at Tortise B villa. Villa have: 1. Total 3 bedrooms, all have en-suite toilet. There is 1 common toilet. Towels, shampoo, body wash, conditioners and dental kits are provided. 2. Kitchen with cockery, utensils, kettle, fridge and microwave oven. 3. A private pool with deepest end at 1.5m. We dip ourselves in the pool everyday! Beach towel are provided. 4. Spacious living room with TV. 5. A complementary buggy for you to drive. We find this particularly helpful as most restaurants are a distance (say 15mins walk) away. 6. Free WiFi provided. Overall, we had a truly perfect stay in the spacious villa! Service staff are prompt in addressing our concerns or requirements. I definitely want to go back again. Tips: 1. bring some snacks and cup noodles along. 2. Bring mosquito repellent or patch.
酒店回复：
Dear Johnstanno, Thank you for choosing Indra Maya Pool Villas as your choice of accommodation. We are glad to hear that our service had met your expectations during your stay. We look forward to welcoming you to the Nirwana Gardens group of accommodations again soon! Have a great day ahead.
Guest user（家庭旅游） 2024-09-01
We visited Indra Maya Pool Villa end of May for one week. He had a great stay there and enjoyed our time. The Villas were spacious, comfortable and tidy. The staff was very friendly and helpful. We enjoyed excelent food especially the indian Spice Restaurant and the Keelong seafood Restaurant. To finish the day at Calypso floating bar before doing a night swim in the pool was a great experience. We will come back again for sure.
酒店回复：
Dear M4427FYrolandh, Thank you for choosing Indra Maya Pool Villas as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We sincerely thank you and appreciate your compliments on our dining outlets and we are glad that you could enjoy your time throughout the stay. We look forward to creating more beautiful memories and look forward to welcoming you to the Nirwana Gardens group of accommodations again soon. Have a great day ahead.
Guest user（家庭旅游） 2024-09-01
房间不错，就是单人床窄了点，枕头太高，其他都好，每户配个电瓶车自己开体验非常好！
酒店回复：
亲爱的的客人，感谢您选择入住银雅别墅，并感谢您的反馈。我们为我们的服务感到自豪，并将始终不断努力改进并超越您的期望。我们也已将您的反馈转发给相关部门进行跟进。我们再次感谢您，并真诚期待在不久的将来在娜湾花园酒店集团再次为您创造更多美好的回忆。
Guest user（家庭旅游） 2024-07-01
Beautiful place; highly recommended!! A superb resort with very friendly people and beautiful views of the south Chinese sea. Highly recommended!! The food is vey good and also the other facilities are very good. We have been there many times and hope to come back
酒店回复：
Dear valued guest, Thank You for choosing Indra Maya Pool Villas as your choice of accommodation. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories and look forward to welcoming you to our resort again soon. Have a great day ahead.
Guest user（与好友旅游） 2023-11-01
I highly recommend this for group staycation. The water is clean and clear. Got water activities to make your stay extra fun
Guest user（家庭旅游） 2023-11-01
Everything was great but please learn to delivery "no" message to your customer instead of stalling tactic. We requested for early checkin as the ferry disembarked at close to 12pm. The concierge told us it was subjected to availability. They will try to clean up room quickly. We waited close to 3hrs, 15mins before official check in time to get the room. But we noticed neighboring units were empty.. and due to low occupancy, the breakfast was ala-carte instead of buffet.
Guest user（其他） 2023-05-01
Originally I booked the unit with sea view at Indra Maya Villa but there are steps to reach the villa. But with a wheelchair-bound elderly, we had to cancel and booked KWA Villa directly from the Resort. KWA villa seems to be the only one with direct access without steps. KWA Villa has beautiful layout especially the private pool and sea view. Also have a personal buggy provided. Also a nice pavilion - perfect for quiet time. The outdoor sofa should have proper shelter. When the rain came, the sofa was all soaked wet. Insufficient lighting within the living/dining room. Estate maintenance is poor. Lots of mosquitoes. The Resort doesn't provide insecticide. On Sunday morning, we are deprived of water supply in the Villa because the pipe burst outside the Villa. So we could not swim because we could not use the bathrooms. Housekeeping is generally ok. Even beach towels. Kitchen has utensils & crockery but the bowls, knife and ladle missing. The staff especially Ahmad who drive the buggies and vans are attentive and dedicated. Ahmad pushed my mother's wheelchair to/fro road/villa through the rain and was drenched despite the umbrella. The breakfast food selection limited. With limited guests, the buffet became a ordering system. We had to order from the system.
Guest user（与好友旅游） 2023-02-01
Amazing hotel and service! Definitely will visit again!
Guest user（家庭旅游） 2022-07-01
Overall a gem near Singapore for a 2-3 days getaway. The property is massive with around 4-5 resort properties within the whole nirvana gardens estate. We stayed at Indra maya villas. You do feel the post covid effect at the place considering it recently started and still running load occupancy. Many restaurants and properties are still closed making it a dull place as yet. Overall it’s a warm feeling to be in Indonesia as the people are really nice and warm. Feel bad for the hard times they might have faced during covid with all the properties shutting down. Some pros of staying at the villa 1) villas are massive and great for 6-7 adults and 2-3 kids. We stayed at the sea front villas which is right besides the sea with a large personal swimming pool. 2). View is incredible, villas is luxurious with spacious rooms and 4 bathroom and 3 bedrooms. 3) you get a buggy along with the villas so moving around is super convenient 4) the staff at nirvana garden resort is great and prefer to go and eat a Dino cafe or the coffee shop for morning breakfast. 5) beach at nirwana gardens is amazing with white sand and clean waters. 6) kitchen is fully equipped. Also has a microwave and a coffee machine. 7) do carry a volley ball if you fancy a game as there is a volleyball court at the beach. Also few but not all activities are available like shooting, archery, horse ridding, billiards to name a few. Some cons of staying at Indra maya 1) there is a large bathroom in the master bathroom which has open access to the back side which looks little scarier at night considering this place is scheduled at night and the doors don’t look properly. Also inviting some insects/ lizards inside. 2) spice restaurant talks about offering a variety of food but the vibes of this places is depressing and staff is not so friendly. Avoid eating there. Food is average here. This is the place where you can truly see the post covid effect. 3) not all the properties are opened yet so it’s quiet and little lonely after dark . Ideally you can carry some food along and make it in the kitchen of the villa saving some money and venturing alone at night. Avoid venturing to secluded areas if you are not in big group. 4) the beach place outside spice restaurant is really depressing. Light shuts down and there is no light if you feel like going to the beach at night. The coffee shop near beach doesn’t see any people and needs to lively up a bit. Suggestions 1) Some big size coffee mugs and Normal glasses to drink water in the kitchen is needed. There re loads of wine glasses 2) more options like insect repellent like a coil or spray is needed. Not enough for the entire villa. 3) some programs like live singers or beach activity could be arranged for people to stay entertained.

英德拉玛雅泳池别墅

客户评价 由实住客人提供的真实点评

Guest user（夫妻／情侣） 2024-09-01

Guest user（家庭旅游） 2024-09-01

Guest user（家庭旅游） 2024-09-01

Guest user（家庭旅游） 2024-07-01

Guest user（与好友旅游） 2023-11-01

Guest user（家庭旅游） 2023-11-01

Guest user（其他） 2023-05-01

Guest user（与好友旅游） 2023-02-01

Guest user（家庭旅游） 2022-07-01

客户评价由实住客人提供的真实点评