山中旅馆-住客评论

Guest（其他） 2025-10-01
Just loved this quent little place. My husband and I arrived late and the lady at the desk welcomed us with open arms. She was very friendly!! When we got to the room it was so warm and inviting. They window and sliding glass door was open which brought in the beautiful fresh air. The room was spotless. Will definitely stay there again on our annual New England trip.
Guest（其他） 2025-08-01
We absolutely loved our stay at Inn on the Hill. The room was spotless and the showers were beautifully updated, which made everything feel fresh and comfortable. The owner was so friendly and welcoming—it really felt like we were staying with family instead of at a hotel. One of the unexpected highlights was being able to use the amenities at a nearby resort. We got to go paddle boarding and kayaking, which made the trip even more memorable and fun. Overall, it truly felt like a home away from home. We’re already looking forward to coming back on our next Lake George trip!
Guest（家庭旅游） 2025-06-01
We’ve stayed at Inn on the Hill for the past three years and have always spoken highly of it. Sadly, this visit was very disappointing. The owner, Mary Ellen, initially told us we could use the equipment at her sister’s hotel across the street (as we had in the past), but as we were walking over, she stopped us and said we couldn’t “camp out” there and that she didn’t want us “monopolizing the space.” It felt unnecessary and unwelcoming, especially during the off-season, when the property was nearly empty. The room itself was a letdown. The facilities are very dated, the lighting was poor, the rugs smelled musty, and the bathroom had visible cracks as did some of the furniture. We had a family member fly in from out of state and were excited to share a place we once loved, but we left disappointed??We will not be returning, and unfortunately, no longer recommending Inn on the Hill to anyone.
Guest（情侣） 2024-08-01
My husband and I stayed at The Inn on the hill from Aug 4-7. We met a very pleasant woman who checked us in and gave us our key. Unfortunately, I did not get her name. We had a room on the second floor, which had a very nice view of the lake. We parked in the back since that is how you get access to the second floor. The room (#16) we had was a king size bed. Very clean bathroom with a Shower with great water pressure. There is a pool however we did not use it, but it was very clean and very well maintained. The trolley goes by every 20 minutes, which is very convenient, especially if you don’t want to park downtown. For $1.00 if you are 60 or older, make sure you ask for the senior discount which is only 50 cents. We were very happy with our stay at the Inn on the Hill
Guest（其他） 2024-03-01
There is good and not so good. For the very good: The staff we met were super nice and helpful. Clyde registered us and answered every question in detail and with patience. The advertising said there was housekeeping. Clyde and another lady picked up our used towels and trash daily and replaced them with clean towels and plastic bags. We had to leave our towels on the bench outside our room daily along with the trash and then we were left with the clean replacement towels and trash bags. It's not exactly what I would call housekeeping. We did not expect that our rooms would not be cleaned so be honest in your description. . The add said coffee. We had a coffee maker with no coffee or filters. The beds were awful. They sank in the middle. We had 2 rooms with 3 beds and tried each one and they were all the same. The rooms are old and in bad need of a painting which is ok unless you are paying $368.00 Canadian a night. The exterior as well is in need of repair. You are on a major thoroughfare with constant traffic which makes it unpleasant to sit on the balcony which you would expect to do in a tranquil mountain setting. There is absolutely nothing about that in the reviews so consider yourself warned. So noisy! The guests were quiet so at least there was that.
酒店回复：
I am very sorry that you were dissappoited with your stay. I wish you had said something on our numerous trips around the property or at check out time. We were surprised to read this review. You are correct that we had to pare-down our room service policy due to covid. Covid has impacted the travel industry in numerous ways. We will all be happy when it is over. Coffee, cups, and sugar should have been in your room next to the coffe maker. I am very sorry if housekeeping neglected to replinsh your supply. Had you called, we would have certainly corrected this. Although I realize beds are a personal choice, I wanted to let you know that the King bed in the singal room was a new Sealy Posturepedic bed that had only been replaced 3 days earlier. I have let Clyde know that you were pleased with his service at check in. He wanted me to say Thank you. Customer service is one area that is within the control of the managment team. Readding from other reviews you can see that we go out of our way to stay in contact with our customer while they are on property. I personly walk the property hourly for that reason. My hope it to make our customers stay as pleasant as possible. It is never a good feeling to come home from a trip and be unhappy with your choice of accommadations. I wanted to let you know that we are sorry that you found yourself in this situation and we have taken your comments seriously.
Guest（其他） 2023-07-01
Clean, comfortable, easily accessible to Lake George village and Saratoga. Not a lot of hot water for showers. If a quick efficient shower is all you need, it’s fine. On the opposite side of the street from lake view properties, but it’s fine if that doesn’t bother you. Mary Ellen gave us an excellent recommendation for breakfast.
Guest（其他） 2023-07-01
We stay in Lake George when we visit Saratoga Raceway. This is a very well-run establishment. it's clean, comfortable with a nice clean pool and in line with pricing for the area. It sits just outside the main drag with views of Lake George. The bed was comfortable. Parking is tight but it's that way at most motels here. The only downfall was...no ice machine, other than that, we would definitely stay here again.
Guest（其他） 2023-06-01
We absolutely loved our stay at the Inn on the Hill! The whole property and the room were very clean, the beds were comfortable, and the staff was so friendly. The pool was clean and had brand new furniture. We would highly recommend it!
Guest（其他） 2023-01-01
My girls and I and Grand Daughters did a 4 day trip to Lake George for school shopping.We stayed at the Inn on the Hill and was very very pleased with Mary Ellen .She was so accommodating and friendly.The room was big enough for us girls and super clean.We enjoyed the salt water pool. Loved the location.Definitely will visit again.
Guest（家庭旅游） 2023-01-01
Just stayed at this wonderful Inn. It looks just as advertised. The place is clean, comfortable, and cozy. It is just a mile from Lake George Village. It does have a limited view of the lake from the first-floor rooms but the bonus is the front porch and little deck in the back of your room. The bathroom is updated but the water pressure is not the best but it will do. The beds were comfortable and the atmosphere was amazing. I loved sitting on the front porch and taking in the views. The innkeeper was very nice and accommodating. It is a place I would stay again. Just a hop skip and jump from the action. So if you want to be in the mix of things but have quiet nights, this is the place to stay. It will not disappoint. The pictures are exactly what you get. Oh, I forgot to mention, they also have a nice size pool with seating.

山中旅馆

客户评价 由实住客人提供的真实点评

Guest（其他） 2025-10-01

Guest（其他） 2025-08-01

Guest（家庭旅游） 2025-06-01

Guest（情侣） 2024-08-01

Guest（其他） 2024-03-01

Guest（其他） 2023-07-01

Guest（其他） 2023-07-01

Guest（其他） 2023-06-01

Guest（其他） 2023-01-01

Guest（家庭旅游） 2023-01-01

客户评价由实住客人提供的真实点评