Dear Guest, thank you for taking the time to share your feedback. We are pleased to hear that you found our staff courteous and that the cleanliness of the rooms met your expectations. However, we sincerely apologize for the inconveniences you experienced during your stay. Your comments regarding maintenance and the quality of breakfast are invaluable to us, and we will address these issues with our team to ensure improvements are made. We appreciate your loyalty and hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable experience.