Good morning, We are glad to know that you liked the apartment assigned to you. We regret that the service experience was not as expected, which is unusual as our staff is available 24 hours a day to assist you with anything you may need. We recommend that for future stays, you contact us and let us know what happened, as we were not aware of it. It has been a pleasure to have you. Best regards.
Good afternoon,We are delighted and satisfied to know that you had an excellent stay with us, as you mention in your review.The comfort and peace of mind of our guests is very important to us.It has been a pleasure, and we hope to see you again soon.Best regards.
Grazie mille Claudio per la tua gentile recensione, siamo felici di sapere che il tuo soggiorno nei nostri appartamenti è stato piacevole, speriamo di rivederti :)
Grazie mille, Lucia, per il tuo gentile commento sui nostri appartamenti. Siamo qui per servirti in ogni tua esigenza.Buona giornata
Good morning,Thank you for your excellent review. It was a pleasure to offer you the best service. We're glad everything went so well.Best regards.
Hello Javier, we are glad you had a pleasant stay in our apartments, we are in a safe area, well-connected by different means of public transport: train, metro and bus. Have a nice day!
Good morning Bruce, we are in a very lively neighbourhood, with a public playground near the hotel, it is public so it has it's own regualor schedule, and closes at night.
Hello Daniel,We appreciate your comment. It was a pleasure to welcome you to our facilities, and we're glad to know you enjoyed the upgrade.We apologize for the emergency inconvenience you may have experienced, but we were available 24/7 should your situation worsen, as the assistance you needed should be provided by professionals.We hope to see you soon.Best regards.
