!thank you very much for your nice review. We will see you again with pleasure !
Merci beaucoup pour ce commentaire et de nous avoir choisi pour votre séjour à Marseillan
Merci beaucoup pour votre commentaire ! Ca nous fait très plaisir et serions heureux de vous revoir pour une autre occasion
Claire, perhaps you were mistaken about our establishment and so of course it is good to clarify all these remarks concerning us, because for many of it, it is a version of things rather far from reality. Firstly, Claire arrived before 6 pm and not late in the evening as she is pretending with a taxi that we had booked for her, on her request as she did not manage to do it herself. The folding bed was in the cottage for the little boy. I asked her where she wanted to install it and she says that it was not a problem and she would think about it later... the bedings were ready to be installed on the bed. Concerning the gluten-free bread, 2 days before she arrived to have fresh bread, I explore all the supermarkets around to find it for her, unfortunately there was any in any shops. Again, she said it was not a problem. Two days later the supermarkets were supplied with the bread, so I got her 2 bags. The mattress in the g?te is foam, but memory foam from the tempur brand, and none of our customers complained about it before, quite the contrary! But perhaps this type of bed is not for some people, we can agree, but she is the first one to complain about it. She and her little family hired 2 of our bikes for three days and we offered to hire them for free (instead of 20 euros per day for the two bikes, i.e. 60 euros). Yes, it was bad luck for her to have a punctured bike only 1 km from the house, but these things happen to all cyclists and it's certainly not our fault, as she claims! I replaced the bike for her as soon as she got back, and she took it straight away and that was not a problem for her at the moment! In the meantime, she forgot to tell us a pedal was broken. Our gite is not a chambre d'h?te, it's a totally separated flat, for completely independent holidays, as mentionned on our website. We offer breakfast for free , which we bring in the morning at the gite and which is taken on the private terrace and not with the other clients of the chambres d'h?tes a little further away in the garden... Our cottage clients greatly appreciate this service and the privacy which is clearly specified in our description! Young children are not allowed to play in the pool before the end of breakfast, which is between 10 and 11 am, in order to keep the other guests calm and comfortable! All the other parents have accepted that so far. The little ones are welcome and can enjoy the pool for the rest of the day without any restrictions of course! Yes, you have to take your rubbish to the bins in the street... Yes, you have to wash your breakfast dishes, which Claire didn't do when she left, unlike all our other guests from the cottage, and ... Yes, we did come to change her sheets, give her clean towels and clean her bathroom on the fourth day, as we do when our clients ask us to do so, again free of charge! And no, our coffee is certainly not instant! You have to know the difference! Claire has decided to
