Dear Thomas,We sincerely apologize that you were not able to get proper rest. Please know that although we are committed to energy efficiency, we are more committed to ensuring that everything is to your comfort. Rest assured, we understand your frustration and will have our maintenance team look into it. If you need anything during your stay, please know that our team is always on hand to assist. We appreciate your insight on how to make your next stay more comfortable and hope to welcome you back for another opportunity to present an improved experience.
Dear Susan,Thank you so much for your review and kind words. We are so glad you enjoyed the size of the property, the amenities, and the spacious rooms. It's also great to hear that our team was helpful. Guest service is something we truly take pride in. It was our pleasure having you here, and we look forward to welcoming you back soon.
Dear Antiope,It was a pleasure to host your recent stay at Little Rock Marriott for the Big Dam Bridge 100 bike race. We're delighted to hear you had an enjoyable experience and that you appreciated the excellent hospitality our team provided; we will be sure to pass along your kind words, especially to Michelle! Thank you for your great review, and we hope to have the opportunity to welcome you back in the future.
Dear Teri,Thank you for staying with us at Little Rock Marriott during your recent business trip. We're pleased you enjoyed our efficient airport transportation and friendly service! Please stop by and see us again the next time you are in the area.
Dear Matthew,Thank you for your wonderful review and continued loyalty! We're thrilled you enjoy our comfortable beds, clean rooms, and excellent service. It’s also great that Heritage Grill hit the mark for both breakfast and dinner, and we truly appreciate your kind words about our team. We look forward to welcoming you back to Little Rock Marriott and ensuring another fantastic stay!
Dear Christy,Thank you for sharing your thoughts with us. We're glad you chose to stay with us, but we understand that the issues in your room were less than ideal. We’ll be addressing this with our team to ensure a more comfortable experience for future guests. We appreciate your feedback and hope to welcome you back soon for a stay that meets your expectations.
Dear Joy,Thank you for being our guest and sharing your feedback. While we are so happy to hear you appreciated our friendly valet team, we are sorry you had a disappointing visit and apologize for any inconvenience at the front desk and Starbucks. All of your feedback is gratefully received and will be shared with the team as guest satisfaction is of the utmost importance to us. It is our hope to welcome you back soon for a much-improved experience and a stay worthy of a perfect rating.
Thank you for sharing your feedback. While we’re glad you had an overall pleasant visit, we’re sorry for the challenges you encountered. This are not the standard we aim to provide, and we’ll be addressing these concerns with our team to ensure any necessary improvements are made. We appreciate your patience and hope to have the opportunity to welcome you back for you with a smoother experience in the future.
Dear Harvey,We're always delighted to hear that our guests have had an enjoyable experience! It's especially great to know that you appreciated our comfortable accommodations and efficient hot shower, as well as that the beds were to your preference. From all of us at Little Rock Marriott, thank you for your kind words and positive rating, and we hope to have the opportunity to welcome you back soon.
